YumeTwins

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3.3
31 subscriber ratings
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tags-solid Created with Sketch. monthly, kawaii, ages 9-12, ages 5-8

Each YumeTwins box is a surprise of 8-10 items ranging from adorable plushies and squishies, collectible keychains and figures, stationery and accessories.

October 9, 2019
Seriously they said the box shipped over a month ago and there is no way to track it, talk to anyone, or have any idea what is going on. Still haven't seen box #1 yet...
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July 26, 2019
This subscription box is a total scam! It’s over $30 and they make you pay additional for tracking and insurance which ends up being about an extra $15. I’ve never had a company charge extra for a tracking number and I order from overseas often, so I declined it. I paid using PayPal because I knew I would have protection if they didn’t send the box. I ordered June 13th, and got a shipping notification on June 21st. Now, the shipping notification just says your box has shipped. It doesn’t give the carrier company that it was shipped through or any kind of confirmation of shipment. The notice says I will have my box in 2-4 weeks. It is now a month later, and when I tried to log in to the customer portal to talk to someone about what is going on, they say I have to wait 60 after the “shipment” date to even speak to someone about where my box is. So I take it up with PayPal and open a dispute. YumeTwins responds the next day with a FAKE tracking number. I enter the tracking number into Japan Post (the carrier they told PayPal it was shipped through) and the tracking says it is invalid. BEWARE! This company will try to scam you if you don’t purchase tracking and insurance!!!
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March 28, 2019
I was so excited about this subscription box. I love Kawaii! I got my first three boxes but have received none since November. I believe THIS IS A SCAM. You get no proof of shipment, no tracking number, nothing. Just their word that the shipment was made. If you don't get your box, too bad, you don't receive a refund. I paid over $200 dollars for boxes that never got to me. In terms of quality, it's very poor. I have gotten damaged items (again nothing you can do about that), incomplete boxes, items that were advertised where suddenly changed last minute e.g. for prints that were not as cute as they advertised. Please save yourselves the trouble and money. Would definitely NOT RECOMMEND.
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