This subscription is really hit or miss for me, and I have to say that it's more miss than anything. To start, I'm an adult woman. This box seems suitable for 12+ with some items and boxes seeming more appropriate for kids, and some seeming more appropriate for adults (keep in mind I do think adults can enjoy cute things). The items have a wide range. I've received things like glittery pencil cases and little notebooks, and I've also received things like bamboo bowls and chopsticks. Every box comes with a plushie, usually nothing special or collectible and honestly even little kids probably wouldn't be into these plushies.
I did enjoy the box at first but I've unsubscribed for good, and here's why:
Their customer service is lacking: If the box is missing an item (which has happened) or the box doesn't arrive, they won't do anything. They won't replace the item, and they won't send a new box or refund your money if the box doesn't show up. Don't bother opening up a paypal dispute if the box doesn't show up as they will side with Yume Twins (something about the TOS)
I wind up not using/giving away most of what I get: A lot of the items aren't very useful for me and I wind up giving them away.
Their curation is lacking and the December 2018 box was really disappointing: This month was meant to be their Pokemon Holiday Parade box. I got it with the black friday deal, where you could get a surprise bonus item, a Rilakuma or Dragon Ball Z figurine. They really heavily advertised this box and how much Pokemon goodness it would contain. (plus some Sanrio) Then, the day after I ordered it I got the email that the other reviewer mentioned. The gorgeous Pokemon luggage tag and the great keychain that could double as a Christmas ornament would not be in my box. Instead I'd get a Pokemon travel case and a lesser quality keychain. That was disappointing. After waiting almost four weeks, it finally came. I have to say I'm really disappointed. Pokemon items in my box: 3. I received the Pokemon food mold, the replacement snorlax pouch, and I did wind up with the pretty keychain. I also received My Melody stickers, little My Melody sticky notes and a random plushie of a little bird. I I also received a random "bonus" item because they weren't giving me the luggage tag (a small figurine of a dessert), and I did *not* recieve my black Friday figurine. Not actually a Pokemon Holiday Parade. They at least could have included a Pokemon plushie. The plushie is neither Pokemon, Sanrio, nor holiday themed. It felt like I was baited and switched. "Here are all these cool items with a great theme", but really they just sent a couple okay items, and some random non Pokemon stuff. They should have stuck to the Pokemon theme, made sure they had enough items to handle how much advertising they were doing of the box, and actually sent the black Friday item promised.
In the long run I think they should also decide who their target audience is and stick to it.
Knowing that they won't do anything if I contact customer service, I'm just going to stop subscribing. It isn't worth it for me. I have a lot of items piled up in a box ready to be donated, sold, or traded.
Subscribe at your own risk.