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7 subscriber ratings
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tags-solid Created with Sketch. knitting, diy

Yarnbox offers several subscription packages: Classic, Socks, and Luxe. Boxes are priced from $19.95 for the monthly Socks box, $36.96 for the Classic box, to $69.95 for the quarterly Luxe box. Every month you will receive enough yarn, patterns, and other goods to offer savings over retail prices.

per delivery
June 24, 2018
Don't even consider giving these folks your money! The new owners aren't honoring the orders. After numerous calls and emails, I found the direct email to the owner. She claimed she'd ship my box right away. Surprise! It still hasn't shipped. Even though the phone number on their website is answered by a machine, she informed me they haven't had a working phone number in over a year. What???? They've shut off any ability to contact them through Ravelry, and don't respond to anything sent to their "customer service" email. According to some of the folks who finally did receive their box It seems they reshipped yarn they shipped in previous boxes.
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March 18, 2018
I became a subscriber after the new ownership and was not aware of the problems customers were having with the company. While I had only little trouble, the attitude of the owners was very apparent and there were several 'last straws': the shutting down of any commentary on Ravelry, and the new practice of putting forward old stock in yarns so that the boxes had the same yarn more than once a year.
Customer service
Retail value
Quality of products
Ease of canceling
January 12, 2018
I was a long time, very happy subscriber of this service. This was once the best yarn subscription out there, but no longer. Recently under new ownership the customer service and value have drastically gone done. New problems pop up daily with credit cards continuing to be charged after subscriptions have been cancelled, yarn sent late, to the wrong addresses and customers and with invalid tracking numbers. The new owners have a rude and condescending attitude that takes all the fun out of this subscription. Their are many other reputable yarn subscription services available, I would run away from this one as far as you can!
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