3.6 overall rating
5 Ratings, 3 Reviews
25 character minimum, 1000 character maximum
100 character maximum
1000 character maximum
40 character maximum
 * Required Field
You must disclose in your review if you have any personal or business relationship with the brand, including any payment or incentive (such as discounts or free product) that you have been offered in exchange for a review.

Remember to post with kindness and respect. Reviews with offensive language, cruelness to others, etc will not be approved. See our community guidelines for details.

Recent Reviews

Default user profile image

Feb 21, 2020
very very disappointed. I love the brand but this experience was dismal. I tried this for 3 month - bought one thing - that I loved - but it was not easy or convenient and because I paid a subscription fee, I feel like I paid 3x what the sweater was worth. I never even wore anything else they sent. I called and gave feedback and got offered nothing. This is a good idea that does not work in practice. Had the fee been deductable from what you purchased - I would have bought more items. Not worth it at all - might as well just go shopping.
Report
Default user profile image

Feb 17, 2020
As a huge vince fan, I was thrilled when they announced unfold, unfortunately, it has been an incredibly disappointing experience and a very poor reflection of the brand. While my first box went off perfectly every package since has been poorly executed. My second box came in 4 separate shipments, since items weren't in stock even though I had a robust "closet" with more than the minimum required. The next box was even more disappointing - I sent my box in with over a week before a business trip I was hoping to take some items on. When I reached out to customer service for a status update they informed me it could take nearly two weeks to process and receive my shipment. I was floored that a monthly subscription means that I could potentially be packageless for half the month you're paying $160 for. They continued to tell me my items had shipped even though I could see it was in preshipment (meaning a label was created but it wasn't picked up by usps for 3 days). The customer support has been less than helpful and just reiterates the same lines over and over again. I have noticed that more and more curated items are becoming unavailable in to add to my closet. Once vince figures out logistics and support this could be a great service - unfortunately, they just don't have it together.
Report
Default user profile image

Dec 10, 2019
The WORST! Super S-L-O-W shipping. Sizes and styles often not available. Pain in the a** to cancel. Have to go through a hard core sales pitch on the cancellation line. Limited and boring selection compared to what is offered in Nordstrom. Don't wast a dime on this one!
Report