Feb 1, 2021
I have been with universal yums for almost a year now. The first couple of months were great. I didnt have any issues with shipment and constantly bought more snacks from their shop. However the past 3, almost 4 months now, have been an absolute nightmare. I have been paying for my boxes but have not recieved a single delivery in three months, this includes orders from the shop. They sent me a replacement box and that also did not arrive. I decided to give up and ask for a refund and my membership cancelled. Apparently they don't do refunds. They can only send replacement boxes, which was a nice idea the first month but after months of not receiving a product, I just wanted my money back! I went back and forth with their customer service team for weeks just trying to get my money back. Their policy is a new box or nothing. So instead of leaving a customer on good terms they would rather steal their money. I have now lost three months worth of money to this AWFUL company. Do NOT support their business.
Jan 30, 2021
From May-December I did a monthly Super Yum Box to see if there would be enough snacks each month that I would enjoy. I am a picky eater and I fully own that it makes me a difficult person to please. I do not have any dietary restrictions (they can't accommodate dietary restrictions, by the way - I see that question a lot on their Facebook - they do list all their ingredients clearly though), I'm just picky. For those months, between my husband and I, we liked probably 95% of the snacks, so when they ran a Christmas promotion in December, we decided to go for it and get a yearly subscription. Overall we really enjoy it. Sure there's always at least 1 of the 20 that one or both of us is not willing to try, but we still find it a fun way to explore the snacks that are popular in other countries.
Jan 19, 2021
I really loved this subscription box! I received the France and Brazil boxes from February and March 2020. The variety and flavors of snacks were excellent, with plenty of chocolate, which was consistently my favorite. There were only a couple of disappointments per box since I tend to dislike hard candies in general. The packaging was a ton of fun too, with the informational pamphlet and voting card. Unfortunately, I unsubscribed since I decided to reset my snacking habits and stay away from processed foods. However, I would definitely recommend this and resubscribe occasionally when I want to treat myself and "explore the world" from my couch. :)