I rarely write a negative review as I understand situations happen but the customer service experience I had was disappointing. They sent the wrong sizes and when I asked for an exchange for the correct sizes (their mistake) they said it was final sale and they would not exchange. This was the first time I used them and I’m a bit shocked by the customer service. It was 100 percent their mistake and they refused to correct it. So I felt I needed to write a review so this doesn’t happen to somebody else.

Under club is an AMAZING service! I get so excited each month for my delivery :) the variety of underwear is amazing.

Such cute undies in minimal packaging. What more could a gal want? I love how they offer me such a variety. It seems like every other month I get fun wild underwear and the following month I receive practical comfortable underwear. I get the full spectrum.