Mar 8, 2021
"Must have bland tastes"
It used to feel like a personalized stylist- but now it feels like a dumping ground for all their out of season clothes. If your fashion sense is at all not completely bland/professional then stay away. They don’t listen to requests at all. I started ONE last time b/c I saw an ad I liked and they failed to put anything like it in my trunk when I asked specifically. I even had them replace most of it before sending and said to include light denim & somehow they’re not sending me any pants. Hahaha. It must be done by a malfunctioning AI.
Mar 3, 2021
"There are better options out there. They haven't quite figured this one out."
I got a few boxes. I thought this would be a premium service because that's how it was advertised. I was wrong. My stylist didn't listen to a single thing I said. I even logged online and started a chat with the stylist - that didn't work. I contacted customer support - that didn't help. I literally said "no skinny jeans" and every box I would get skinny jeans. There was no outfit in the box. The items set didn't go well together. I'm glad I stopped it and found better options.
Jun 24, 2019
Awful stylist. Don’t bother with this service. I sent my ‘stylist’ multiple images of what I actually wanted off their website and requested she build outfits around the dress i picked, 2 pairs of pants and I also gave additional instructions about no spaghetti straps etc. I specifically said ‘please build me a complete outfit off of these items’ - again from Nordstrom- not just random pictures. And this girl sent me NOTHING i asked for. When I asked about the specific items, she told me they were not available, which wasn’t true because I bought them myself online later that day. On top of that, she also gave me spaghetti straps. If they can’t get this right, I don’t need them styling for me. NEXT.