Sep 19, 2020
Box itself was okay. Items weren't bad, not all my style. The ones I did like didn't fit correctly (some size issues, my fault). It was just a bummer that only a few sizes were left when I wanted to exchange. The BIGGEST issue i had was with customer service. About a month after returning all but 2 items, I received a notification to review all my items. (????) I emailed customer service because there was obviously an issue but all they could respond with was - The items weren't scanned which they would be if they were sent, since they weren't sent you will not receive a refund. No mention of helping me or possible solutions to figure out why the items I sent weren't received. They could care less about helping their customers. I would've understood if there was nothing they could do about it, but I refuse to use them again after their response. Incredibly rude considering their customers are thinking/willing to pay for ~6 items at >$50 each.
Feb 26, 2020
None of the pieces I received were the right size! Not only did they completely ignore my size, they also ignored all style preferences. I asked to be styled for winter all year long due to the climate where I am, and in February I received shorts and tanktops (not to mention — a $38 plain white tanktop???). I also asked for no distressed clothes and received a bunch of that. When I went to checkout to send EVERYTHING back, I got error messages, and customer service was slow to respond. I thought Stitchfix and Wantable were sketchy with the "styling" but if you can't even get someone's SIZE right, then I guarantee their stylists read nothing in that style profile.
Jun 24, 2019
Unfortunately, they never got my style right. I kept updating it too. I only kept 1 top that I can wear to work. Colors were wrong, the style of jeans was completely wrong.