Jun 17, 2017
Awful. NEver received. no emails at all..refuses to email me, has no tracking, all i get is "we're a small company will get back to u as soon as we can".. had to file dispute, through my CC. and i reported fraud w BBB. please file for fraud, we need to report them to liz and everywhere else they're advertising..and they have not been posting on FB? as of '15, '16? ridiculous. Stay away/
May 17, 2017
Do NOT WASTE YOUR MONEY WITH THIS TERRIBLE COMPANY. "Your box will ship in the coming week and you will receive an email with tracking information included." Week... after week... after week... after week... I have ordered from them in the past and they got the shipping address wrong for MONTHS even after communication to the service department (if you can even call it that) and it was still wrong! I cancelled my subscription and recently decided I would try it again in hopes of better service and ordered it months ago as a present and the person still has NOT RECEIVED ONE BOX. I am waiting to hear back on a refund for services NOT provided by this joke of a company.
Apr 28, 2017
Once again the dates our boxes were suppose to be mailed out weren't. They are 3 months behind and have made no effort to even tell us what's up. When they run into an issue they just drop out of touch. No emails or answering the phone. The last email STATED that all of the boxes would go out during a 3 day period and that we should believe them this time because they could do it. Ya,right we see ourselves in the same place as we were in in September when this mess started. I am trying to get the BBB -Better Business Bureau involved but need others to file a complaint against Treatsie. It can be done online but it does take some time to fill everything out.PLEASE go to BBB and fill out the form to get them involved. I don't think anyone is happy about Treatsie's treatment of us and we need to show them we are important. We all also want our money back or the boxes we paid for.