Oct 11, 2020
The clothes were alright. Horrific customer service. The post office lost my box and this company kept me captive paying for both the subscription and the lost clothes. Avoid at all costs.
Aug 21, 2018
This is one of those rare companies where the owners really care about customer service and satisfaction. The clothes and styles are amazing with so much choice, and love the styling side of it and how personalised the service is. It's really a one stop shop so you can feel fashionable for any occasion and they take the thinking out of it by choosing the most awesome pieces based on your style profile! Their customer service is so great too, they are timely, friendly and so incredibly easy to use. I have tried so many companies in the past and found these guys to be the best! Highly recommend!
Jun 18, 2018
They do not let you have a say in the items you rent, and then sent me 2/3 that in no ways were useful. It is 70/80 in Seattle, and they sent me a thick sweater and a long sleeve blouse. I have the Ms. Play box, apparently they think I am playing dominos with lots of A/C instead of enjoying a beautiful Seattle summer. Worst of all, when I brought this up, they offered nothing to try to rectify this, they didn't care in the least. Spend your money elsewhere!! LeTote customer service is 1,000 times better!!!!