The Mr. Collection

5 subscriber ratings
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tags-solid Created with Sketch. casual, everyday, monthly, rental, men, mens clothing

The Mr. Collection is a personal styling and rental service for men. Select the membership plan that suits your lifestyle and budget. With subscriptions starting at $59, our stylists will handpick stylish pieces, specifically chosen for you. Mix and match with your own wardrobe to maximize your time spent with your items. Buy what you love with your exclusive member discount, or just rent! Know a special woman in your life who would benefit from our styling service? Check out our sister service, The Ms. Collection. #RentLoveRepeat

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September 18, 2018
I would just like to start by saying that the Mr. & Ms. Collection customer service team is one of the best I have ever communicated with. I am one of those people who have to ask a ton of questions to fully understand something and they graciously answered all of them and in a timely manner. I was definitely nervous about joining this service because I didn’t know what to expect. I have an athletic build and struggle with finding clothes that fit my body, especially pants. I asked the customer support if I could unselect pants if they didn’t fit and they told me that I could update my style profile at anytime but instead of leaving it at that they went one step further and connected me to my stylist through email where I talked to her about what my struggle was when it came to pants fitting me. She said that she added detailed notes to my style profile and would try and send me the perfect fit. Well guys, she nailed it. I have searched high and low for a pair of jeans that fit me like a glove. These pants did just that. Not only that but everything else in my box was also awesome. I had a hard time sending the items back, but I can’t wait for my next package. It’s so exciting to have a whole new rotating closet for the price of what the stores are charging for like ONE SHIRT nowadays, seriously you can not beat it. I will end it like this, if the price is keeping you from purchasing the subscription like it was for me, just give it a try. You will see that it is completely worth it for the quality and amount of new clothes you get a month. I don’t think I will ever have to go shopping again. Thank you to the Mr. & Ms. Collection, I have my swagger back.
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August 24, 2018
Happy to give these guys a great review. Had nothing but good experiences with them. Very personalised service and they helped on special requests. I don't have a lot of time and hate figuring clothes out - Mr Collection made it easy, matched my style quickly and keep things fresh so defs recommed.
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August 18, 2018
My experience started great, but ended horribly. My advice is never use them. The customer service experience was unkind, horrible, and I did not feel valued at all. I didn't receive any items for weeks until a couple days before I had to send it back to cancel. Didn't even have enough time to wear all three shirts. When I emailed them to cancel they claimed they never got my message, and charged me for another month. Their response was essentially, "We will give you a refund of half a months subscription. We had a technical glitch." I didn't get to use the product because it was never sent, and was still charged? It gets more absurd. During all this they sent another box, which I had for a day, and said if I wanted a half month refund I had to put it in the mail THAT day. I live on the east coast so from the time they sent that email that meant I had 15 minutes to go home from work, get the clothes and take it to a post office before they closed. At the end of all this I paid $70 to wear a $70 shirt for a day, had the experience of emailing rude people, and finally pulling my hair out from the insane refund demands.
Customer service
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