Mar 13, 2022
"Disappointing in this company"
I subscribed at The end of October of 2021. By the time December came along, I still hadn’t received my box. I emailed them to ask for my box or a refund. I finally heard back, and they said due to covid and the holidays, things were hard to come by. I stayed patient and emailed them again in February. I got a response that they would be sending my box either that day or the next. It’s is now March, and I have yet to revive anything. I’ve emailed them again multiple times and have yet to hear from them this time. I will change my rating after my box comes. If it never comes, my rating will stay the same, and they will be receiving emails from me multiple times a day. I was so excited to receive this subscription too.
Dec 31, 2021
"They made it right"
After my initial review below I also filed a dispute of the charges for my subscription. Mouse Merch responded and sent a box of merchandise immediately and apologized. Just wanted to update that the company is legitimate and did resolve the issue that we had.
Dec 4, 2021
Would give zero stars if it was possible. Signed up, paid, have never received. They don’t respond when you reach out. Don’t do it, don’t sign up. They take your money and send nothing.