Feb 13, 2019
Terrible customer service!!!!! They have a rewards program; with every order you get points and redeem points for various items. One representative I talked with said that all items can be redeemed on one “new order”. During checkout there is only one spot for a promo code (reward item). When I inquired how to add multiple item the rep said that I can only use one code per order and there nothing to be done!!!! Mind you at this point I have had this subscription for 3 years or so. I asked to have my membership canceled and with pleasure it was handled in less than a min. I was astonished by the lack of customer support
Sep 27, 2016
While I did have some issues during my first month as far as tracking/customer service went, I've gotten a few boxes since then and I'm always pleasantly surprised! If you like fun and random boxes (that are also inexpensive might I add), I would suggest giving this one a shot. The items I've received have always been stuff I would use in some way, shape, or form, and I've never had a problem with the quality of anything. They might not be super premium things, but they're clever and quirky and practical all at once! If you've got $9.99 to spare a month, you really can't lose.
Jul 9, 2016
Where do I start. We can start with the name "Mystery box of Awesome". WRONG How about a box of junk you couldn't give away at a yard sale. At best I'd call it kitchy, a one time box to gift to the early 20-something party-going bachelor in your life. * I got an insulated Red Solo Cup * pair of "zoomies" glasses- Big plastic glasses with knobs on the sides to 'Zoom' in on objects * headband with a light on it * a cookbook- 101 things to do with meatballs * a bookmark shaped like a guy smashed between the pages and probably the only truly useful thing * a mini multi-tool. I ordered something off their website and that was a big mistake also. The company pulled a fast one, giving a very misleading description and sticking me with things I can't use. I've called customer service and I only get voicemail, I've left several messages. I've sent a few emails to their support desk and the only thing I get back is an auto-reply. Save your money, you can do better with ten bucks.