Tasting Room by Lot18

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0.8
1 subscriber ratings
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tags-solid Created with Sketch. drinks, wine

The Tasting Room ships you a case (12 bottles) of wine every quarter. Start your subscription with a wine tasting kit for $9.95 - sample 6 mini bottles and let the Tasting Room recommend wines based on your preferences. Just 24 hours after you finish rating the wines and receive your profile, they'll send your first shipment of wine (12 full-size, 750ml bottles) for only $149 (a little over $12 per bottle), plus $19.99 shipping. That's up to 40% off the retail price! You'll receive a new case of wine, each bottle selected based on your profile, 2 months after they send your first case. All shipments thereafter are sent every 3 months. You'll always pay the same low price.

You can cancel your subscription at any time.

Price
$149.99
per delivery
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December 29, 2015
This is a terrible subscription. I received a tasting kit and it was a horrible process to actually get it delivered because someone has to be 21 to sign for the package and they will not let you re-route the package once it is in transit so you have to make sure you will be available to receive the package when you order from here. If you decide to cancel the process it easy enough but if you're due for a new shipment they'll drag it out so they can send you your next shipment and if you call to ask to have the shipment canceled they will tell you that they can't do that even if it hasn't actually been shipped. When I asked how I could end up getting a refund for the wine that I do not want, because it isn't wine I like and wasn't in line with my profile, they told me I could refuse the package and would be subject to fees that basically amount to how much I spent to get the wine I don't want in the first place. If you call you will likely be told that someone has to email you to get anything resolved and the customer service agents are terribly rude. I looked them up on the BBB website and there are several complaints. I wish I had done research about the company before giving them any money.
Shipping
Customer service
Retail value
Ease of canceling
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January 2, 2015
They ship to the Carolinas, but not to Georgia. Grr.
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February 8, 2014
Not available in Texas. :(
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