Sundays for Dogs
Jul 14, 2021
"Food good - customer service not"
This review is not about the quality of the food, which is very good., but rather about the lack of customer service. I tried to contact several times - phone, email, text, voicemail - to cancel the subscription, as I was getting way too much, in fact a double order. I finally was able to talk to someone. They could only find one order in their records, and were very insistent that I delay the orders and not cancel. I insisted that I wanted to cancel, so Brittany finally gave me a link. It apparently didn't work because I now have another 2 bags, 2 weeks later (which apparently cannot be returned). I finally had to call my bank to stop payment on future orders.