Stitch Fix

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248 subscriber ratings
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tags-solid Created with Sketch. petite, maternity, Plus Sizes, evening, business, casual, everyday, on demand, personal styling, women, pregnancy, womens clothing

Stitch Fix is a personal styling service. You tell them your style and size preferences, and they send you a package of stylish goodies to try on at home. No two Fix shipments are alike. Each one is hand-picked just for you. Keep what items you like, and return the rest in a pre-paid return mailer. The services costs $20 a month for your stylist, but that fee is deducted from any items you choose to keep.

Stitch Fix now offers an expanded size range including plus, petites, and maternity.

January 18, 2020
I have been with Stitch Fix for over a year. I really love almost everything they send me. Sometimes there may be one item I'm not crazy about. But with the discount it is cheaper to keep all the items. Overall I think it's great. Especially since I don't like going shopping.
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September 14, 2019
Really Really Bad, Bad . They are very bad in customer support, I had problems, they don't know, I was on an emergency trip, and they sent me the shipment to my house, as I was out of my house for a week, when the trip arrived I made the reimbursement back from your box, because I could not pay, and they charged me all the money, now I am claiming, and nobody formally answers me, and I need my money, I sent that box. Beware of this company.
Customer service
Retail value
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September 9, 2019
I’m getting so frustrated with StitchFix! I’ve been a customer for over a year and had some really great boxes in the beginning. I decided to do a year of staining so that I didn’t pay the $20 fee every month and it’s gone downhill from there. I do the online style shuffle almost daily yet will either get things that I know I’ve passed on, or I’ll write a note to the stylist and receive absolutely the opposite of what I’ve asked for? Not a fan and NOT happy I spent the $49 on a year of styling...feeing ripped off!
Customer service
Retail value
Quality of products
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    What is Stitch Fix & how does it work?

  • Stitch Fix is a personal styling service for women, men, and kids! For $20 per order—or “Fix”—a stylist will choose 5 clothing and accessory pieces to match the preferences you set, including your size/measurements, budget, and most importantly, your style.

    You’ll get to try on your pieces in the comfort of home. Keep what you love and return the rest within three days. You’ll only be charged for what you keep. (Return what you don’t want for free!) Plus, the $20 fee for the “Fix” goes towards anything you choose to keep, and if you keep all five pieces, you’ll get 25% off, too!

    Note that Stitch Fix isn’t necessarily a subscription service. You can request a Fix as a one-off whenever you need it. (This feature is especially handy when shopping for special occasions!) Or, you can set up recurring Fixes on a schedule that works for you. You can also stick with the same stylist, or change your stylist each time you request a Fix. We love how flexible this service is!

    What sizes does Stitch Fix offer?

  • Stitch Fix currently offers a wide range of sizes for women, men, and children:

    • Women: 0-24W (XS-3X) including petite, plus, and maternity sizes
    • Men: XS-3XL, waist 28”-48”, inseam 28”-36”
    • Kids: 2T-14

    How much does Stitch Fix cost?

  • When you sign up for Stitch Fix, you’ll get to note what you’re comfortable spending on different types of pieces (such as tops, bottoms, jackets, coats, shoes, etc.). The Stitch Fix FAQ page says that women’s and men’s items tend to range between $25-$500 and kids’ items start at $10. Communicate your needs to your stylist, and they’ll do their best to accommodate!

    And remember—with Stitch Fix, the only amount you pay up front is the $20 styling fee that they require for each “Fix” you order. Beyond that, you’re only charged for what you decide to keep.

    What kinds of styles & brands does Stitch Fix offer?

  • While trend-savvy, contemporary looks are their specialty, we’ve seen Stitch Fix stylists accommodate out-of-the-ordinary aesthetics, too. (Think retro silhouettes or outfits with edgier vibes.) Stitch Fix draws from a pool of hundreds of different brands, both well-known and up-and-coming, so they can easily match you with styles and prices that fit your needs.

    We’ve found that the key to getting the type of looks you want from Stitch Fix is to communicate, communicate, communicate! Thoughtfully fill out your style survey and send along extra notes or insights to your stylist if you’d like. We highly recommend creating a Pinterest board of outfit inspiration that you can share with your stylist. It’s a great way to visually convey what kinds of clothes catch your eye.

    Is Stitch Fix a subscription?

  • It’s up to you! Request a “Fix” as a one-off (a great move if you’re trying the service for the first time, or if you’re shopping for a special occasion), or sign up for their automatic deliveries program. Automatic deliveries can arrive as frequently as every 2 weeks or as infrequently as once per season. Pick a plan that works for your needs!

    How does Stitch Fix compare to other personal styling services?

  • While Stitch Fix regularly tops our list of best clothing and styling subscription boxes, there are lots of other styling services that are worth checking out. The programs that are most similar to the Stitch Fix model are Nordstrom’s Trunk Club ($25 per “Trunk”) and Dia & Co. ($20 per box).

    Because Trunk Club is connected to Nordstrom, we find the quality of the pieces to be reliably top-notch. However, the price point can be a little higher, too. (Their FAQ page says that men’s and women’s ready-to-wear styles tend to fall between $40-$300.) The $25 styling fee is also slightly higher than Stitch Fix’s $20 fee. Still, Trunk Club offers lots of little details that make it worthwhile—you get five days to try on clothes (Stitch Fix only allows for three), and Trunk Club makes it so easy to communicate with your stylist (via email, phone, or their handy chat feature).

    Dia & Co. works the same way as Trunk Club and Stitch Fix (pay a styling fee up front to have a personally-styled box of pieces sent for you to try on at home), except that this program is specifically for plus-size women. We love how bright, bold, and fun the Dia & Co. offerings are—their cool, contemporary pieces (which include dresses, separates, jeans, and more) are perfect for breaking you out of a style rut, whether you’re shopping for work, a date, or just an ordinary weekend.

    Of course, there are many more popular clothing subscriptions that have slightly different pricing or plans (ex: clothing boxes where everything’s for keeps, VIP programs that let you shop exclusive items at special prices, and the newest trend in fashion subscriptions—clothing rental). Check out our readers’ favorites here!

    Can I skip an automated delivery?

  • Yep! Just hop into your account and choose to “Skip this Fix”. You won’t be charged, nor will you receive a package until your next scheduled Fix.

    How do I change/cancel my Stitch Fix automated deliveries?

  • Sign in and choose “Manage Automatic Fixes” on your homepage. From there, you can cancel your automatic delivery schedule and cancel your next upcoming shipment. Know that this will only cancel the automatic deliveries for that account. If you have multiple accounts (for yourself, your kids, etc.), you’ll need to cancel each one individually!

    Where and how does Stitch Fix ship?

  • Stitch Fix only serves the US right now, though they’re looking to expand to the UK in 2019!

    Fixes arrive via USPS. Shipping and returns are free!