Check out our latest review of Snack Crate. This month takes Laine to France! Read more...
More Staff Reviews of SnackCrate
- $14 per month
- Ships to US
This is one of my favorite sub boxes! So many fun treats to try with my kids and learn about other cultures.
Snack Crate is a really great box, and it is so easy to get some customer service, they even have an IM option on their website. You can "pause" easily, and it's cheaper if you sign up for longer terms. For instance, the premium box with no drink is $49.00 month to month, but if you sign up for 12 months, you can get the premium box with a drink upgrade for $46 a month or $41 a month with no upgrade! Plus their new Golden Ticket feature is so awesome! I am a Premium crate subscriber and it is SO WORTH IT.
If I could leave them zero stars I would. First of all their shipping times are horrible. They take your money around the first week of the month and tell you that as long as they ship out your crate by the last date of the month they are " on schedule". This means you can get your May crate in June while other people get their crates up to 2 to 3 weeks earlier than you. They don't gave a specific date or dates they ship your crate out so you never know when you will get your crate. I don't know why they can't get a specific date or dates to make shipping more efficient. Then when I did get my second and very last crate from them, all of my chips were smushed because they were crammed in a small box. The box they shipped my items in looked like a mini crate box. I signed up for an original crate with a drink option. I'm not sure why my items were stuffed in a small box. If my items were in a larger box, my chips wouldn't have gotten crushed. Also they ran out of an item that and sent me another item that wasn't even in comparison? At least send something that's in comparison. No note saying that they ran out of the item or an apology or anything. When I left a response to all of this on their fb page they told me to take pictures of the damaged box. What damaged box?!? My box wasn't damaged. My chips were damaged because "they" decided to skimp and put all my items in a tiny mini box. Then they said they actually used a bigger box. This is a lie. I responded back to them stating this and the next day my post was deleted and now I can't comment or do anything on their fb page. I feel as if they simply delete your comments if they don't like what you say. They don't try to resolve the issue. They just delete and ban you from saying the truth on their page. Since then I've cancelled my subscription and will never recommend them to anyone. If you want bad service then they are the company to go with.
This company scams ya with their try a box for $1 deal. They get ya to sign up, but when you go to cancel they say you are locked into a six month subscription. You have 2 options pay $10 to cancel, or keep paying for 5 more months. No where does it say that when you sign up though, no fine print. They are scammers.
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