SketchBox

SketchBox

$25.00

42 Ratings
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SketchBox delivers premium art supplies monthly right to your doorstep along with a unique piece of art to help inspire you. They feature a new artist every month and encourage you to share your art with the world. What would you make if art supplies were delivered to you every month?

Shipping: Varies by destination

Listed in: Subscription Boxes for DIY and Crafting, More Subscription Boxes

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Horrible Horrible Customer Service. I’ve been with Sketchbox for quite a few months for the most part it’s been decent. Recently I ordered a past box because I wanted some of the items in it as well as two $15 grab bags for surprise gifts. Shipping was pretty fast as always but they left out one of the grab bags. When I picked the package up from my post office and realized that a grab bag was missing I immediately contacted them within 5 minutes. First I received a message from Mike saying Tori would contact me shortly 3 days later Tori did. Tori asked that I send a photo of what was included in the shipment, well because I have collected so many of the boxes I took the items out of the past Sketchbox and put them away. I sent that photo on 11/17 and have yet to get a response. So needless to say afte the December Sketchbox they have lost a customer for good.
on 11/26/2018
 
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Have been trying to get in touch with customer service for 3 days with no response.
on 10/12/2018
 
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I have to say how disappointed l am with Sketchbox. Like some other artists, l felt there wasn't enough value for the price. I signed up for a 3 month Premium membership, and when l cancelled my subscription, they sent me another box and charged me another $115 for a 3 month subscription!!! I was very upset about this, and the unhelpful Customer Service was pretty much: 'Too bad. You cancelled 3 days too late according to our policy. You have to purchase the box we sent you (which hasn't arrived yet) and you can't return it. We'll refund you for 2 boxes only.' Buyer be VERY aware: Once sketchbox has your credit card details they don't want to lose your business and will make you jump through hoops to return any money. For a box with mediocre art supplies in it, it's not worth the hassle!
on 8/27/2018
 
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We subscribe to the Premium box, a little bit more expensive but some nice products.
on 7/29/2018
 
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Excellent curation, good service. Unfortunately had to unsubscribe, just too expensive with shipping to Australia.
on 10/4/2016
 
 
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