I received a gift for a 3 month subscription for my birthday in October 2021. I thought it unusual that I had to add my credit card information in order to redeem my gift. I received my October, November and December gift boxes. I received an email in January that my new box was on its way. When I tried to cancel the order and stop the subscription, I was told it was too late and was charged $16. During email conversations with Katie, she said to put RETURN TO SENDER and mail it back if I wanted a refund. That was over 2 months ago and no credit or response to my emails. I have never dealt with a company that requires a credit card to redeem a gift subscription. This is an unfair business practice.

I got this box for free for a promotion and couldn't fathom paying $16 full price for this subscription. You receive 16 tea bags, so you're paying $1 per bag. Some people may appreciate the curation, but for someone like me that $16 would allow me to buy more tea bags with more variation if I just shopped at the grocery store.

I love SipsBy. The price might be considered a little "steep" (see what I did there?) for the amount of tea you get, but I am quite pleased. You get around 16 servings or so in your box, so you can try so many teas from brands you've never heard of. I've discovered plenty of new flavors! So, rather than buy a whole box, you can try just enough to really know if you do or don't care for a tea. I love the included cloth bags, too. You can let the company know your preferences via their quiz. While it doesn't cover all of my picky requirements, like no mint and no coffee in my tea, I contact customer service and let them know that I dislike the Greys entirely. I haven't received an Earl or Lady Grey concoction since. They will work with you. In addition to the subscription, the site has a shop feature. They curate boxes around holidays, themes, and so on. They have lovely tea ware. But best is their page of discounts from their vendors! Attaching a pic of today's box.