Scent Trunk: Women

get email alerts

9 subscriber ratings
Ships to:
tags-solid Created with Sketch. beauty, Free US Shipping, $16 to $25, monthly, Fragrance, Sample Sizes, Personalized

"Smell like no one else. Your personalized fragrance, delivered monthly. Start with the free test kit (just cover $4.95 shipping), and sniff the six fragrance families. Then, design your fragrance by sending your preferences to the Scent Trunk lab."

20160121 170056 crop
August 11, 2017
I've had this subscription for about 4 months now. It is, hands down, the BEST company I have ever worked with in terms of customer service. When I got my original test kit, I was not able to take the test right away. In the meantime, something had gone bad with one of the samples. I contacted customer service and they sent out a new kit immediately, no questions asked. I work with Jolisa at Scent Trunk each time I want to change or tweak my personalized fragrance via email to make sure we are on the same page with what I am looking for. I have even received an email from the CEO thanking me for taking the time for giving feedback to help make things better for their customers. I cannot recommend Scent Trunk enough to others. And to top it off, a percentage of their profits goes to a charity I can fully support as well.
Customer service
Retail value
Quality of products
Ease of canceling
February 19, 2017
Signed up for my fit kit about a month ago and no communication at all from the company. Can't find a page to login for members (there are no links from the main page for this and a google search turned up nothing either), main site is throwing a security error for expired security certificate. What the heck? I am starting to think they may have gone out of business? If anyone has information, it would be appreciated..
rating n/a
Must be logged in to write a review.