May 7, 2022
"Waste of Money!"
I would NOT recommend PupBox! The quality of toys and treats is horrible. Especially the treats. I have three dogs and a bin full of treats from pupbox that they won't even touch (and my dogs are not picky eaters). AND I just tried to cancel my subscription after completing a full year and they are charging me for an entire another year!! So disappointed. Don't buy into this scam. Waste of money.
Jan 19, 2022
"Dangerous for your pet"
I would not recommend Pupbox at all. Primarily because each box has contained something dangerous to my dog. Incredibly thin toys that easily break in puppies mouth. My puppy is so very far from a super chewer. The price is way over the value of what is inside and when you sign up for a certain month subscription I expected that to be the term of the agreement, but I missed the small print on auto renewal. I would not recommend these at all. Go to Chewy or your local pet store and buy what you want.
Dec 30, 2021
"Beware! Shady company!!"
Do not do it. The quality is terrible and they lie to you. They claim it is a "cancel any time" subscription but then when you ask them to cancel it they inform you that you are required to pay for it for an entire year. WHAT!? They have pages and pages of complaints with the better business bureau and they steal money from their customers. After I made a big deal about it and wrote a complaint to the BBB they finally said they would cancel it but they refused to refund my money for the box that they charged me for without my knowledge or consent. I asked them to cancel the subscription LONG before the box was sent and I'm honestly not even sure if it has been sent at all. They took my money for something I absolutely do not want and they will not give it back. I have a tiny Boston Terrier puppy and he chewed through their poorly made toys within 1 day! he was 12 weeks old when I received the box and he destroyed them that quickly. The company is a scam. Don't waste your money!