Play! by Sephora
Spoiler Alert! Play! by Sephora Luxe Vol. 2 Review
Each month Sephora will send you makeup and beauty samples, plus bonus extras like Spotify playlists, as well as “Play! Pass” coupons for in-store activations like one-on-one tutorials for the products in that month’s box.
Listed in: Our complete list of Subscription Boxes for Women, Subscription Boxes for Beauty Products
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43
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I really liked this box at first, it was new and exciting. Over the course of several months the boxes went from exciting to just getting bland face cream products. Also, dealing with customer service was a nightmare. I cancelled because customer service was like “oh well, sorry we cannot fix the mistake we made—but here is 250 points.” The points mean nothing to me, just fix the mistake! Extremely disappointing.
Val
on 9/8/2018
I really want to like this sub.....but I dont. Maybe I just received a crappy first month bag/box. But for $10....my items were disappointing! I got a Drunk Elephant cream that I was excited about...until I opened the tiny container and discovered that hardly a sample was in the container at all. I mean, why even send the jar/container if you wont put 1/3 of anything in it??? Wow!! Then I had one item in a foil wrap! The only decent item was a Tarte blush. Other than that....it was worth nothing. I cancelled....and wont return. Anytime I order from Sephora I never ever ever ever get the samples I request....so why should I expect anymore from them?!! Any problem I have ever had...customer service has been rude to me....so I really dont know why I even bothered!!
Katharyn
on 7/27/2018No Photo
Just not thrilled. Every lip sample product is a variation of nude which makes me look like death. I keep wondering who I know that I can give them to but can’t think of anyone I know that can wear these shades that are the most unflattering colors I can imagine.
User
on 6/20/2018No Photo
This is very disappointing! I keep getting boxes that I absolutely HATE! Has this company never heard of letting customers help personalize?? While I seem to get ONE meh product, the rest are things I would never ever use- and it doesn’t look like there is anywhere at all to change the trajectory of what I’m getting. I feel like I’m throwing away ten dollars a month!!!!
Does it get better or should I cancel now???
User
on 5/5/2018No Photo
I find that the Sephora Play is so impersonal, and does not show some of the awesome products that Sephora carries. I only did it for a few months, and cancelled because I was so disappointed in it.
User
on 4/10/2018No Photo
My box was shipped late. Soaking wet, mailperson must have dropped in puddle, not technically Sephoras fault, but if they had wrapped the Box in a plastic wrap like a Allure, etc, does this would not happened. The products inside are super small and there was no perfume sample this month. I got two products that were for my hair, that is fine and oily to begin with, and these products were for dry hair, in my profile, it states clearly I have fine/oily hair. So they send me hair oil, REALLY!! I CANCELLED my subscription.
Annrie
on 3/29/2018No Photo
I agree with the previous review. Moreover, I was sent an empty perfume sample which never contained any fragrance at all since it was devoid of scent, and a sample lipstick in a horrible shade of red. I subscribed for 2 months and that was enough.
Diane
on 3/27/2018
This box has been getting more boring by the month, are u serious two red lipsticks for February! I just got March and it's awful!!!!! More mascara and cleanser. I want IGK! I want Murad! I want Fenty! Neutral sand foundation powder when I clearly put in in my profile that Im Tan! Ugh it's terrible! I'mma give this box one more month and then I'm freaking done!!!
Lucy
on 3/16/2018No Photo
Been very disappointed in the last few Play Boxes. I'm confused as to whether they even read our personal profiles. The Sephora lipstick color for March was a horrible purple color which for my skin tone and hair color was bad. I had to toss it because no one I knew would wear it. Also, another mascara!!! I may have to cancel if I don't start receiving some items that I can use. Too bad. Sometimes I think they include items that are just not selling!!
User
on 3/15/2018
Does anyone else have box number 884. There has been no spoiler for this one
Shena
on 3/12/2018