I received an annual subscription as a Christmas gift with the Black Friday 2020 promotion. The annual was 30% off for a total of $152/year including the shipping. This worked out to $25.34 a box which I find a fantastic deal. My first box had a stated value of $226 and my next (upcoming January 2021) $196. Now, we all know retail value can seem inflated. That said, this box is an amazing value. I appreciate that this box is skincare-focused, only full and deluxe sizes, and comes every other month. If you are not sure what subscriptions to get, I recommend checking out MSA reviews. Without focusing on the price, go through at least three reviews of each sub box you are interested in. Look at what is there and calculate the value to YOU. Focus on the products offered rather than the opinions of commenters. You can not totally rely on comments and recommendations because the box may not be right for *you.* I wear light makeup (mascara, brow stuff, and maybe lip gloss). The lovers of Boxy or Ipsy are not wrong, but those boxes are makeup heavy and not right for me - a beautiful Huda palette is useless to me. NewBeauty TestTube box works for me! I hope you find something great. :)

I do enjoy the products each month and think the value is well worth the expense BUT their customer service is AWEFUL! I received two damaged and unusable items in September and contacted them about it. I made sure to say how much I loved my subscription and how this was the first time this had happened to me and they were incredibly rude. They implied I was trying to scam them for free items, even after I sent photos. If I did not like the subscription so much I would seriously consider cancelling.

Test Tube is my favorite of all my subscriptions. The variety of items in each box is amazing. The best thing about this sub is that in every box I get something I never would have purchased in a store that I end up loving. The value I FAR exceeds the price every single time. I find that if I don’t particularly care for an item someone I know is thrilled to get it and I’ve always got little “thank you“ gifts on hand because every item is great for someone 🙂.

Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I won't be ambushed by resubscription year from now. I have looked up their cancellation policy which says I could unsubscribe anytime. So.. I sent a polite email to the testtube cs and I am being told to unsubscribe closer to my last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.

Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I want be ambushed by resubscription year from now. I have looked the cancellation policy which says anytime and I sent a polite email to the cs. I was told to unsubscribe closer to the last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.

This box is absolutely incredible. Every time I receive my box, I am overwhelmed by how amazing the items are. There are usually full size items and only a few sample or deluxe sample sizes, and they are always from high end brands. The customer service is decent enough, when you call they are very friendly; yet their website is awful. I really dont care how terrible the website Is because the box is THAT GOOD. You can just call them if you ever choose to cancel. Oh you also get a free subscription to the New Beauty magazine, which is really cool. This box and Ipsy GBP are my favorite 2 boxes out of the 5 I subscribe to, but honestly thinking about it, this one truly delivers with unexpected items that I fall in love with yet would likely never try had they not been in my box. LOVE LOVE LOVE NBTT!!! Cannot sing it's praises high enough!

Anyone know why no deals applied when I went to their website to subscribe through the 30% off link ? It's still $29.95 for the first month.

I’m surprised this is such an Underrated box. I’ve tried virtually EVERY woman’s and a few men’s Subscription boxes. Test tube is one of the few I have kept over the years. They consistently send high end high end products. If you break it up, it’s LESS than $20 a month. They have both quantity and quality. This is our skin, ladies! QUALITY:)

I just recently took a chance on subscribing to the test tube and what a let-down... you guys please save your money subscribe to anything else other than this it was offensive what was stuffed into this triangle box. I have pictures to even prove the low grade condition that I was sent. When I reached out to Test Tube they ignored the pictures and the fact that they sent this type of box and the condition of its content to a First Time subscriber declining to take back the damaged materials saying they don't do that and refusing to refund my money all together only ignoring everything to say... They would just send another one... Big Big Big FAIL. You only get one chance to make an impression. It was disgusting what was sent out on only the 1st Attempt.. Get on the waiting list to boxycharm they will never let you down.

I have a year subscription and I purchased the New Beauty Test Tube Awards box and was very pleased with both of the boxes that I received so far. I purchased the New Beauty Test Tube Awards box after they sold out. At first it was frustrating wondering what was going to happen. I emailed them and they gave me to option of waiting until they could figure out what they were going to do with the 80 oversold boxes or they offered an immediate refund. I preferred to wait for them to get together another box. Finally in a month....I was so happy to receive the original box that they were able to put together. In the end I was super happy and loved the products. It was well worth the wait