Test Tube is my favorite of all my subscriptions. The variety of items in each box is amazing. The best thing about this sub is that in every box I get something I never would have purchased in a store that I end up loving. The value I FAR exceeds the price every single time. I find that if I don’t particularly care for an item someone I know is thrilled to get it and I’ve always got little “thank you“ gifts on hand because every item is great for someone 🙂.

This box is absolutely incredible. Every time I receive my box, I am overwhelmed by how amazing the items are. There are usually full size items and only a few sample or deluxe sample sizes, and they are always from high end brands. The customer service is decent enough, when you call they are very friendly; yet their website is awful. I really dont care how terrible the website Is because the box is THAT GOOD. You can just call them if you ever choose to cancel. Oh you also get a free subscription to the New Beauty magazine, which is really cool. This box and Ipsy GBP are my favorite 2 boxes out of the 5 I subscribe to, but honestly thinking about it, this one truly delivers with unexpected items that I fall in love with yet would likely never try had they not been in my box. LOVE LOVE LOVE NBTT!!! Cannot sing it's praises high enough!

I’m surprised this is such an Underrated box. I’ve tried virtually EVERY woman’s and a few men’s Subscription boxes. Test tube is one of the few I have kept over the years. They consistently send high end high end products. If you break it up, it’s LESS than $20 a month. They have both quantity and quality. This is our skin, ladies! QUALITY:)

I really did love this subscription when I first joined. But I couldn't log into my account at all for months on end. I called I emailed, I got nowhere. It's apparently been an on going issue that they haven't been able to fix with their website for years, according to reviews I've read. I got charged "randomly" even tho I had already paid weeks before. I saw in other reviews the same thing happened to them on the same day but the previous months. Some customer representatives are great, others are NO help whatsoever. Product curations keeps getting worse and worse. I cancelled, not worth the $39.

I'm disappointed in the Spring 2021 Test Tube box. The most disappointing was the size of the U Beauty Resurfacing Compound. It’s only 10ml, but the $23 Allure February box had the exact same item but in size 30ml. The full–size products in the Test Tube is a serum by East 29th, which I've never heard of, but hoping it's great! The other full-sized is something by Mannakadar Wake Up & Glow. I'm not sure what it is because they did not send the little pamphlet that explains the items in the box. The other items were a lip scrub that seems too abrasive , a travel-size {Save} Anti-Pollution Sleeping Mask 30ml that I’ll try but I'm not crazy about the scent (it reminds me of old fashion soap, but does fade quickly. I do like the lacy face mask, but it's a little tight and it's red, which is my least favorite color. It is soft and not at all scratchy, which is great! Finally, this is only my 3rd Test Tube, but the box itself is identical to my previous one. I'm done with TestTube!

I just recieved my first box.. it was ok. Im not sure the price i paid for the stuff id actually use is worth it or not.. im gonna try it out for a couple more months since one box isnt really a good comparison to the other like 10 makeup subscriptions i have that i like...

Horrible experience. Ordered the box with the good genes. It came broken, I sent picture, and was promised a replacement. Nothing. Followed up about a month later and was again promised a replacement. Nothing. I emailed about a month later, they said it was coming. This went on for over six months until someone basically told me that they led me on and I was not getting anything. Terrible customer service and shipping.

I’m still waiting on my January box. The tracking number doesn’t work, I can’t log into my account, and customer service has been very unhelpful—just that they are having web site issues . . . But this has been going on for over a month. I’m going to cancel & try BeautyFIX. My TestTube experience has been really bad.

Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I want be ambushed by resubscription year from now. I have looked the cancellation policy which says anytime and I sent a polite email to the cs. I was told to unsubscribe closer to the last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.

I just recently took a chance on subscribing to the test tube and what a let-down... you guys please save your money subscribe to anything else other than this it was offensive what was stuffed into this triangle box. I have pictures to even prove the low grade condition that I was sent. When I reached out to Test Tube they ignored the pictures and the fact that they sent this type of box and the condition of its content to a First Time subscriber declining to take back the damaged materials saying they don't do that and refusing to refund my money all together only ignoring everything to say... They would just send another one... Big Big Big FAIL. You only get one chance to make an impression. It was disgusting what was sent out on only the 1st Attempt.. Get on the waiting list to boxycharm they will never let you down.