Sep 14, 2021
"What happened? Boy have they gone downhill. "
2 stars is for the September 2021 box. I don't know where to start! A coupon for face massage videos? There's a really interesting article about them at Huffpost and it says any results are temporary at best. I don't ingest anything I get in a subscription box, especially when it's not FDA approved. Read the fine print! I'm really disappointed with this box and I think I am out of here. The stars are for so far untried but look interesting cucumber eye thingy and the rest of the tube. I don't care for the magazine either; too many ads for plastic surgeons and trying to sell me on products on procedures I will never try.
May 4, 2021
"Would never recommend. "
Horrible experience. Ordered the box with the good genes. It came broken, I sent picture, and was promised a replacement. Nothing. Followed up about a month later and was again promised a replacement. Nothing. I emailed about a month later, they said it was coming. This went on for over six months until someone basically told me that they led me on and I was not getting anything. Terrible customer service and shipping.
May 1, 2021
"They went downhill "
I really did love this subscription when I first joined. But I couldn't log into my account at all for months on end. I called I emailed, I got nowhere. It's apparently been an on going issue that they haven't been able to fix with their website for years, according to reviews I've read. I got charged "randomly" even tho I had already paid weeks before. I saw in other reviews the same thing happened to them on the same day but the previous months. Some customer representatives are great, others are NO help whatsoever. Product curations keeps getting worse and worse. I cancelled, not worth the $39.