NewBeauty TestTube

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3.6
108 subscriber ratings
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tags-solid Created with Sketch. beauty, $26 to $50, Bimonthly, Body, Hair, skincare, Mix of Categories, Full & Sample Sizes, Curated

New Beauty Test Tube is a beauty and makeup subscription service. Every two months they send you deluxe and full size skincare, haircare, and makeup products.

Price
$29.95
every other month
June 22, 2020
Test Tube is my favorite of all my subscriptions. The variety of items in each box is amazing. The best thing about this sub is that in every box I get something I never would have purchased in a store that I end up loving. The value I FAR exceeds the price every single time. I find that if I don’t particularly care for an item someone I know is thrilled to get it and I’ve always got little “thank you“ gifts on hand because every item is great for someone 🙂.
Shipping
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July 3, 2019
Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I won't be ambushed by resubscription year from now. I have looked up their cancellation policy which says I could unsubscribe anytime. So.. I sent a polite email to the testtube cs and I am being told to unsubscribe closer to my last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
July 3, 2019
Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I want be ambushed by resubscription year from now. I have looked the cancellation policy which says anytime and I sent a polite email to the cs. I was told to unsubscribe closer to the last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
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