NewBeauty TestTube

get email alerts

3.6
107 subscriber ratings
Ships to:
 
tags-solid Created with Sketch. beauty, $26 to $50, Bimonthly, Body, Hair, skincare, Mix of Categories, Full & Sample Sizes, Curated

New Beauty Test Tube is a beauty and makeup subscription service. Every two months they send you deluxe and full size skincare, haircare, and makeup products.

Price
$29.95
every other month
July 3, 2019
Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I won't be ambushed by resubscription year from now. I have looked up their cancellation policy which says I could unsubscribe anytime. So.. I sent a polite email to the testtube cs and I am being told to unsubscribe closer to my last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
July 3, 2019
Customer service is laughable. I purchased a yearly subscription (now regretfully) and I wanted to make sure I want be ambushed by resubscription year from now. I have looked the cancellation policy which says anytime and I sent a polite email to the cs. I was told to unsubscribe closer to the last tube. Meaning they want to bill me +$200 next year hoping I forget to unsubscribe on time. What a shady practice! Realizing their business model I regret purchasing a yearly subscription. I would not recommend this 'box'.
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
20180929 165323
June 24, 2019
This box is absolutely incredible. Every time I receive my box, I am overwhelmed by how amazing the items are. There are usually full size items and only a few sample or deluxe sample sizes, and they are always from high end brands. The customer service is decent enough, when you call they are very friendly; yet their website is awful. I really dont care how terrible the website Is because the box is THAT GOOD. You can just call them if you ever choose to cancel. Oh you also get a free subscription to the New Beauty magazine, which is really cool. This box and Ipsy GBP are my favorite 2 boxes out of the 5 I subscribe to, but honestly thinking about it, this one truly delivers with unexpected items that I fall in love with yet would likely never try had they not been in my box. LOVE LOVE LOVE NBTT!!! Cannot sing it's praises high enough!
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
view more reviews (13)
Must be logged in to write a review.
 
Loader