Jul 20, 2021
"Worst Customer Service "
Don't subscribe unless you want terrible customer service. My previous box arrived within 6 days. My current box left their warehouse 7 days ago and has had no tracking updates since. I voiced my concern as I live 1 state from where they ship. Actually 8 hours away from their warehouse. When I contacted them they told me DHL regularly updates their tracking. I don't know about anyone else but to me regularly means almost everyday. 7 days definitely is not regular. They don't seem to want to help at all, they keep telling me to wait and my box will get to me. Well my box has been unaccounted for 7 days now so why would I not be concerned? They won't give me any sort of update on when I should expect it, nor can they update me on what happens if I never recieve it. All I get for a response is "Rest assured you'll get it soon and DHL will update tracking". It felt like talking to a robot. Hands down worst customer service for a subscription box.
Mar 14, 2021
More candy then other snack boxes but I opted into the soda. When it was left out, customer service immediately fixed it.
Dec 28, 2018
Buyers Beware of MunchPak and their slimy business tactics. Worst box on the market with zero customer service. They'll leave you high and dry if an issue arises! Shady and they'll ignore any problem they don't want to deal with. #badbusiness #stayaway