The service is ok but it takes them awhile to respond to your questions. Plus, they create shipping label and you get the notification that you box has been shipped but in actuality they don't take it to the post office for another week. Those two things can be tolerated however US subscribers beware - you will be charged international transaction fee (!) - which was never mentioned anywhere- on top of monthly subscription charge. This is really unacceptable in my opinion, this lack of transparency made me cancel this subscription. There are more honest companies out there.