LunaBabe Box Reviews

This is by far the worst service I have and with any box subscription, I have ordered. I emailed the company and never got a response to two emails. Finally, Facebook messaged and got a response. I purchased my first box at the beginning of September. Now it is October 17th and still not a box. I did cancel my debit card after I realized that this site may be a scam. Ironically they did try and run my card for October before I even got a September box. I sent an email asking why they had not sent Septembers box and got a message back that it is a mom running the boxes on her own and was trying to get help and that my box would be sent out Wed. A week AFTER they said it would be shipped I got a tracking number (Oct 7th). It is now October 17th and the shipping number still says that only the label was printed but the item has not shipped yet. I do the mail subscriptions because it is something my teen and I look forward to opening together. BE CAREFUL with this site, you will keep paying and not getting a box.

I signed up for the monthly at the end of august. The only communication that I have received from they is the auto email that is generated when one signs up for service. I have emailed 3 times now and have no recieved any calls back and still nothing has been sent to me ask of yet. I feel very cheated and highly recommend one doesn't have anything to do with this company.

My box is over a month late and I have had zero communication from customer service. I was supposed to receive a tracking number , never got one. I am definitely not going to renew unless something pretty magical pops out of that box when it does finally arrive