Jul 1, 2021
"Took money despite the subscription being canceled "
They kept taking my money despite me cancelling the subscription. Had to take it up with customer service and was told not to worry they went ahead and canceled my subscription but I couldn't get my money back even though I did not want their product and I canceled well within the time frame to do so.
Nov 13, 2020
I signed up for a 6 month subscription. I received the first 2 boxes and was charged for the third box but didn't get a shipment notification or any communication. When I contacted customer service, I was informed that the box was 'out of stock' and they would send it when they got another shipment but didn't include any information about when that would be. I'm not sure what's going on with their customer service, but no box is so amazing that it erases poor customer service.
Nov 10, 2020
I have not received my Elle magazines for months now. I want my magazine?