Lola Beauty Box

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3.0
24 subscriber ratings
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tags-solid Created with Sketch. makeup, beauty

Lola Beauty Box is a beauty brand subscription box. Every month we send 4-5 Full Size Beauty Items that includes makeup, nail care, skin care, and hair care, and more.

Price
$21.00
per delivery
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June 1, 2019
I canceled this box in October of 2018 due to them sending me broken items multiple times, they charged my account last month (they must have realized their mistake because they refunded me the money) so today 6/1/19 I see they charged me twice 21.00. This is getting ridiculous now. Why can't they get their accounting in order and delete my account information so they don't keep charging my account? I'm going to have to contact my bank and hopefully ban Lola beauty box from charging my account next month
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Snapchat 66387801
May 31, 2019
Be careful with this company. I had a broken blush from my October 2018 that they said they would replace and never did. Now 8 months later they are trying to charge me again. I cancelled my account but now it says it's "past due". I had a security issue on my debit card a few weeks ago (in the same amount, $21) from a separate organization that I have never heard of and have since had my card changed. I'm reporting them to my bank because I 100% cancelled my subscription in October and had no charges or attempted charges from them until now, weirdly in the same exact amount as the weird unknown fraudulent charge that I disputed almost a month ago.
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528797c4 1ed2 45b7 a9e8 460c949150ab
March 27, 2019
Absolutely awful customer service. I got leaky masks, was asked for a picture, which I sent. No response. I was fed up and sent a cancellation email FOUR TIMES. I was still charged. I am disputing it through my credit card but they have no phone number, no address, nothing. I’m an attorney and considering filing a lawsuit for fraud, theft, and deception. They are so rude. I used to promote this box all the time, so now I’m reaching out to everyone and telling them DO NOT ENROLL WITH LOLA. Disgusting. Does anyone have their address?
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