Lip Monthly

Just recently became obsessed with trying different lip colors and textures in a bad way. So interested in trying this box since I've never really paid a lot for lip products and thought I knew what colors looked good on me until recently trying a different red tone lip balm that I love and have always hated red lipstick but realized it just was finding the right shade of red and the amount of pigment and texture.

This is the most frustrating subscription service ever. Two weeks after I received a shipment notice, I had to email them to inquire about the shipment of my June bag (my very first bag!) as no tracking details were provided. They could not provide me with a tracking number and just said it will arrive "soon". Two weeks later, I received my bag. There is no customization available, so you are at their mercy as far as colors are concerned. Two of the lip colors were bright red- not a color I use. The other products were just okay. It is now 7/29 and I have yet to receive my July bag. I sent an email to customer service two days ago- no response. Yesterday I decided to cancel my membership. I even received an email confirmation of the cancellation. Today I logged into the account and noticed it was reactivated (and not by me)!! The site won't let me remove my payment details either. I then emailed customer service again to confirm this subscription needs to STAY canceled! How can a company run this poorly and stay in business? Don't waste your money!!

I have subscribed to Lip Monthly before and had cancelled mostly bc of my over stock of lippies and the things they send I tend to not reach for but when I saw the half off promo I caved, which I guess says something.