Oct 15, 2021
"Don't do it."
$39.00 for 1 skein of fingering yarn (sock) or 2 of worsted. You don't get to pick the color. Takes two months for them to ship it. You can buy a handyed of your choice of color from etsy for $28. I've NEVER experienced such terrible customer service. Unbelievably rude and condescending. Returned to sender my last box for a refund.
Sep 1, 2021
"Charged although I canceled subscription, missing deliveries"
Our overall experience has been terrible. The boxes arrived several months late, one was lost in the mail because the address on it was wrong. I canceled my subscription in March. Then, in June, I got charged again and never received the crate, nor did I get a reply from KnitCrate's customer support when I asked to cancel the subsciption and issue a refund. Just now, I got on emore charge. I emailed the [email protected] address, and I got a server response that my email could not be delivered. The few boxes my wife received had high quality yarn in them and some good patterns but I would definitely not recommend this service since they might charge you for something you decided to cancel a while back and then put you under pressure to deal with this subscription through terrible customer service.
Jul 11, 2021
"DO NOT PURCHASE - Orders from April are still yet to be shipped"
They will not send you your order. They will take weeks to respond to your email. You need to hound them on social media for a response. Its been three months and at this point they are just ignoring my emails and messages. At this point I think they might be attempting a rugpull of getting as much orders as they can before they close down for good. Do not sub to this organization.