Aug 17, 2020
Unfortunately, I can't fit everything into this post, but I will do my best: - Ordered box over 2 months ago, sent multiple emails asking for a refund but they refuse to and still haven't shipped (I've talked with people who are in the same boat after 4+ months). - Anytime you contact support they give you the same run-around "Shipments to your country are on pause". I can say with certainty that Canada IS accepting shipments from Honk Kong & Singapore - this is where they ship from (Yes, It's not even Japan, it's all made in China) - They only send boxes to their influencers to give the appearance they are sending them out, but you can check any of their Instagram posts to see others, like me who haven't received anything. - They constantly gaslight anything you say - they pretend their support has helped you, or in my case, they are now denying I've ordered from them. - They block reviews on almost all platforms, so all these poor new customers have no idea what they're getting into. During Coronovirus money is tight, and they have now taken the hard-earned money of dozens of people (at minimum), caused unnecessary stress, and ruined the birthdays of many. This seems to be the only way I can get word out - AVOID KAWAIIBOX THEY TAKE YOUR MONEY AND SEND NOTHING.
Jul 11, 2019
DO NOT SUBSCRIBE TO THIS BOX!!! It’s now July11,2019 and I’ve been charged for 2 boxes on May & June 1st and HAVE NOT RECEIVED ONE IOTA OF ANYTHING!!! DO NOT SUBSCRIBE!! FAIR WARNING! THEY WILL TAKE YOUR MONEY AND BLAME THE MAIL SERVICE FOR THE PROBLEMS.
Jul 6, 2018
I don't recommend this box. Despite what the name of the box, the contents and the title of the website when you google it (Kawaii Box – Monthly Cute Subscription Box from Japan) This box isn't from Japan. It's from Singapore. I subscribed because I was a fan of Doki Doki crate and Kawaii box had a similar theme. They really aren't comparable. A few minutes after subscribing I found the review below that mentioned the items being from Taobao (a cheap cheap cheap Chinese shopping website that peddles poorly made goods, similar to Alibaba.) I attempted to unsubscribe and was going to email them to ask for my money back. The email I got after unsubscribing said that If they hadn't charged me yet I wouldn't get a box, so I didn't email them. But a few days later they charged me and shipped the box. That's when I saw that unlike other boxes, your subscription cancellation goes into pending instead of cancelling right away. I thought I'd check it out when it came in and come to a conclusion then. It took 2 weeks, (estimated 2--4) which isn't bad for an actual great product from Japan, which this isn't. Consensus: Not worth it. Everything felt very much for small kids, unlike Doki Doki box or Yume Twins box which feel more for every age. The items were very cheap. They felt like dollar store items. Not worth the price. Not only that but the packaging of most of the items was bent and some of it smelled bad. Most was labeled as made in China. Which...well, is not Japan to say the least. Not worth the money. If you want boxes with actual cute items, not trinkets, but fun items which also happen to be cute, a lot of which are useful, go for Doki Doki Crate or it's competitor Yume Twins box. I've only tried Doki Doki (I liked it a lot) but Yume Twins has some great reviews as well. I'd rather spend more to get better quality items actually from Japan than spend slightly less for cheaply made trinkets.