Oct 15, 2021
"Avoid, mostly junk "
By far the worst of all cute subscription boxes. I regret paying for a year. Mostly useless items for children like pencils or pouches featuring their own characters and not a name brand (Sanrio, San-x, etc.) The asian snacks are sample size and I can get better ones from the many Korean grocery stores in my area (Northern VA). After 10 months, I’ve accumulated more junk I’ve had to give away to my friend’s kids than anything worth keeping in the advertising photos. Those pics are completely misleading.
Aug 21, 2021
"Slow start but WORTH IT NOW:)"
A couple years ago when I first started getting Kawaiibox, it wasn’t too exciting. BUT I’ve noticed this year, they’ve REALLY improved their boxes! For the price and quality, you can’t find anything better! It’s so cute!!
Aug 17, 2020
Unfortunately, I can't fit everything into this post, but I will do my best: - Ordered box over 2 months ago, sent multiple emails asking for a refund but they refuse to and still haven't shipped (I've talked with people who are in the same boat after 4+ months). - Anytime you contact support they give you the same run-around "Shipments to your country are on pause". I can say with certainty that Canada IS accepting shipments from Honk Kong & Singapore - this is where they ship from (Yes, It's not even Japan, it's all made in China) - They only send boxes to their influencers to give the appearance they are sending them out, but you can check any of their Instagram posts to see others, like me who haven't received anything. - They constantly gaslight anything you say - they pretend their support has helped you, or in my case, they are now denying I've ordered from them. - They block reviews on almost all platforms, so all these poor new customers have no idea what they're getting into. During Coronovirus money is tight, and they have now taken the hard-earned money of dozens of people (at minimum), caused unnecessary stress, and ruined the birthdays of many. This seems to be the only way I can get word out - AVOID KAWAIIBOX THEY TAKE YOUR MONEY AND SEND NOTHING.