Ipsy Glam Bag Plus

So I found out today that I have been paying for 2 different bags the $12 one and the Glam Bag Plus and haven’t been getting the $12 bag for the past 3 months when I originally signed up. And then I figured well if I am stuck with them I might as well try to change the HORRIBLE products that were selected for me for my July GlamBag Plus-and it won’t let me change my preferences no matter what but In the $12 I tweaked my preferences and ended up with a great a bag and I had 2 emails into customer service and I get it it’s an extremely stressful time but they didn’t address the fact that I’ve been paying for a mini-size $12 GlamBag for the past 3 months and have not gotten it. And then also the fact that it’s BS that I can change the mini little bag that I pay less for and haven’t been receiving and then I pay $25 for a box I Can’t change my preferences and Customer service doesn’t acknowledge that question either- so I am cancelling both bags this month I am not going to pay money to get a bunch of primer each month and can’t adjust my box to what I really want and need in the box I pay more for. And then also to just have customer service reps just blatantly ignore major questions

I can't wait to get my first Ipsy Glam Bag Plus I canceled my Ipsy GLam Bag and I liked that The only thing I found was l was getting to many samples then the normal size. But still I really liked it. Come on Ipsy Glam Bag Plus

Ipsy used to be a good service but not anymore. They have name brand, flashy spoilers, but the reality of it, is that you only get maybe one item a month that's the name brand...and usually it's in a product that you dont want or will even use. There are also rumors that the name brand products are not the same ingredients as the name brand products that can be purchased in stores such as Sephora or Ulta, etc. Many of the retail values are from items that come from random companies that only make subscriptions box products, so they up the retail value on products for subscription boxes like ipsy and use cheap, low quality ingredients. If you are new to make up, ipsy will be good for about 3 to 6 months and you will be excited. If are not new to make up, you will be excited for 1 to 3 months. If you have been with ipsy for longer than 6 months or also buy make up elsewhere, you will be disappointed when you realize they basically lie to you and put really cool spoilers up, when most people dont get the cool things since their supply is limited and they are meant to draw in people until it's too late to pause or quit. They do not match your profile past 2 products, so the other 3+ products are things they throw in as fillers just because they have them and usually they are cheapo products. When you pay the subscription fee, you basically only get 2 products you like, and that's just from their choices. Money could be spent elsewhere, such as going to sephora, etc...then you have the whole store you can choose products from and actually get what you like and have it be the real product too, instead of something made as an imitation product that isnt as good or not the color you want, etc. Yes, ipsy used to be good and have good deals...not anymore. They have also increased prices of the bags and add ons so you get less for more money (less because the products have went downhill). Also, they are really desperate for customers because if you quit, you will get an email every month basically begging you to come back...if you look for the signs, they are struggling so dont get sucked in based on their small promises to customers to keep the company afloat.