Shady company with questionable business practices. Do your research before buying anything from them. I subscribed for a year and either got broken items in many boxes or nothing at all. Had to file claim with PP to get money back for missing months. Huge headache.

Constant broken or missing items with delayed customer service response. Also the cancel anytime part in their advertising you really have to read the fine print, they don’t refund any portion of your subscription because your not satisfied with broken, missing, or lost shipments.

I bought this as a year-long subscription for my grandmother for Christmas last year. It has been nothing but a nightmare trying to make sure everything is ordered and being sent. Packages went missing and customer service was incredibly unhelpful and unclear. The website is a complete mess, it seems to hop back and forth between two different websites where I'm constantly asked to log in and NOTHING is clear cut. Maybe I just don't have the patience but I know there are better places I can take my business that are far more straightforward when it comes to ordering. Generally an awful experience, the only reason this gets two stars is that my grandma really enjoyed the few items that did arrive without us struggling to order. Now we're just struggling/settling to pick something to buy so we can finally be done with this horrible subscription.