GlobeIn Artisan Box

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4.3
245 subscriber ratings
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tags-solid Created with Sketch. Customizable, lifestyle, gifts, monthly, home decor, fair trade

GlobeIn delivers “the globe in a box” - a themed collection of 4-5 artisan-made products from around the world. Each box includes stories on the country of origin and the artisan behind each product. Shipping is $10 to the US, $22 to Canada, and $25 for other countries.

September 17, 2020
I signed up and was truly excited about this subscription; based on the companies poor customer service and misleading business practices, I regretted my purchase on Day 1. I was excited to purchase under the new subscription model where customers get to choose which box they want; I only ordered as there was a particular box that I very much wanted. I went to the site and each box had a "Join" button beside it; I signed up under the box I wanted and the second screen indicated that quantities were limited and they would save my box for 5 minutes. Unfortunately, when I signed up and went to select my box, I found that everything was out of stock except for old boxes that never tempted me to sign up. This seems like bait and switch to me; when I found out that the company also overcharged me by $19.99 I truly lost all respect for the company and their business practices. Unfortunately, they also limit their customer service to email only, with a wait of 7 days and no ability to respond and have a conversation. Quite frankly, I want out of this subscription and would urge caution when considering to purchase from them.
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August 22, 2020
Globein's business practices are underhanded. Read everything they send you very carefully because they are very tricky. If you are trying to purchase a 3 month gift subscription (smallest option they offer), triple check that it is not recurring. They have a link in their main menu that says gift subscription, but it is very unclear that the subscription will be charged to you again in three months. I was under the assumption that if my recipient wanted to continue, she would be given the option of switching the charge to her if she chose to continue. Perhaps I read wrong, but the website is not clear enough about how their subscription works. You have to dig deep into their website to find the gift subscription that is not recurring, and it is very difficult to find it as a new subscriber. Then what's worse is they do not send any subscription renewal reminders or invoices. And when you do try to cancel you have to go through a bunch of pages trying to get you to stay, each with deceptive continue-to-cancel buttons. And the product they send is NOT worth the money. One of the things my mother-in-law received was trash. No literally, they sent her a bag made of trash. You could see what the original wrappers of the product was that created the trash that the bag was made of. It was a very long shot from the beautiful curated materials they picture in their advertising.
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August 17, 2020
Nice products when you actually received them. Shipping is terrible. So terrible it can take literally months to receive your box. Customer service takes 7 days to reply, if they reply at all. Many items come broken, even though most of the time they are packaged well.
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