simple and saves me time looking for good wine

Having been a member of multiple wine clubs, I've ended up staying with Firstleaf. The quality of their wines are top notch and I don't really have to make any selections since they learn what I like. Their cards that they put in the box are pretty cool too.

It took forever to get my first delivery. Several mistakes were made. I initiated a conversation to cancel my service but I was promised 2 extra bottles for my next delivery and free shipping for the life of the subscription. I also was told FedEx would no longer be delivering as we have had continual problems with them delivering the package. The second package came today and nothing that was promised came true. Normal amount of wine and shipping was still charged. Very unfortunate because the quality of the wine is actually good. Cancelling due to poor service and especially with not following through on the commitment to make things right.

Problem 1: Singing up for one shipment forces you on a monthly membership 2. The site makes it difficult to get out of it. 3. My first shipment was cancelled without my consent and no money refunded. 4. When I asked for a refund, they refused. Any business based on trickery is guarantee to fail.