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Expack is the first monthly subscription service for expatriates. Every month, members receive a box of carefully curated products and presents from their home country. There's no place like home, and there's no box like Expack!

Shipping: Free

Listed in: Our complete list of Food Subscription Boxes

Tagged in: Snacks

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I was very disappointed with my Expack experience. I signed up for the service as a Christmas gift for my wife. I was intrigued by the items advertised on social media for the UK box. However, when my box arrived, it only contained 1 of the advertised items. The remaining 8 items were all random "filler" items. In addition, 4 of the 9 items in my box were expired, and 1 of the other items expired within a week. Two of the expired items were snack size bags of Tayto chips. I was so completely embarrassed by the gift and disappointed by the experience, that I contacted Expack customer service. They offered me a "partial" refund on the expired items and completely missed the point of my complaint against their bait-and-switch approach. Even so, the size, quality and variety of the items included in the box do not merit the subscription price. It really feels like a scam, which is disappointing because I really enjoyed the idea of the service. It just doesn't deliver.
on 12/21/2018