Ellie

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3.1
52 subscriber ratings
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tags-solid Created with Sketch. running, general fitness, activewear, leggings, athletic, monthly, membership, women, yoga, fitness, womens clothing

Ellie is a monthly workout gear clothing subscription! For $39.95 you get a 2-piece fitness outfit, which often includes a top and a bottom. Opt for their 3-item box ($44.95) to add on a sports bra, or a 5-item box ($49.95) and you'll get two additional work out accessories, like sliders, resistance bands, and reflective running gear.

Price
$39.95
per month
June 18, 2020
TL/DR: They refuse to refund your money for things you order that turn out to be sold out. They shipped me the outfit I ordered without the top. They never contacted me about this, and still charged me full price. When I emailed customer service, they took over a week to get back to me and tell me the top had been sold out. They refused to give any of my money back for the top. They said I could either return the whole box unworn (I had worn some of it, because it had been over a week), get a discount on my next month (really?), or pick a substitute top. They should at least contact you before shipment if they don't have what you ordered and ask if you want to change or cancel the order.
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling
July 20, 2018
Subscribed to Ellie at the end of June, got a notification that they had an error happen, they resent my subscription. Only thing sent was a water bottle. Waited a few days to see if the box would come in, it didn't. Messaged them on 7/13 inquiring about getting it resent. 7/17, they said they ran out of the box I ordered and I can make my own box. It's now 7/20 and they haven't responded at all. I've reached out multiple times on instagram and email, the response rate is absolutely poor. They're only fast if you have general questions, but not if you actually need something from them. At this rate, I'll probably get my July box before my June box. Oh and get this, never got tracking information for the July box so don't know when or if it's really coming, but they took my money on 7/11.
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June 16, 2018
June 2018 is my first month with Ellie and I am so happy with this subscription. My new outfit fits perfectly and the surprise water bottle was an awesome bonus. I think the 3 piece outfit for $40 is an awesome deal and its fun to choose which set you receive. I am excitedly looking forward to Ellie July 2018.
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