Elizabeth & Clarke
Elizabeth & Clarke 19 Staff Reviews

3.7 overall rating

21 Ratings, 6 Reviews

Elizabeth & Clarke is a women’s clothing subscription box for sizes 00 to 18 – and they specialize in just shirts and tops! They make all their styles in-house, and only do a limited amount of new designs each season. You get to preview the new tops and pick your favorites, or let Elizabeth & Clarke pick for you. (There are usually 3 new tops, and a few classic styles they have available every season). Almost every style features Elizabeth & Clarke‘s Unstainable® technology! 1 shirt per season is $60, 2 shirts are $50 each (total $100), and 3 shirts per season are $40 each (total $120). All domestic shipping within the United States (both outbound and return) is free. There is a $15 surcharge for shipping to Canada and a $25 surcharge for shipping to any other country outside of the US or Canada.

The Basics

  • $60 per quarter
  • Ships to US, UK, Australia, and Canada
your first box10% off

Featured Review: Elizabeth & Clarke Subscription Review + Coupon – Fall 2019

Review for Elizabeth & Clarke Subscription Review + Coupon – Fall 2019
Tiffany Waldorf profile picture by Tiffany Waldorf on October 31, 2019

Check out our review of the Fall 2019 Elizabeth & Clarke shirt subscription box to see if this delivery was truly the tops, and save with our coupon. Read more...

More Staff Reviews of Elizabeth & Clarke

The Basics

  • $60 per quarter
  • Ships to US, UK, Australia, and Canada

Recent News

News image for Elizabeth & Clarke The Unstainable Workwear Collection

Elizabeth & Clarke The Unstainable Workwear Collection

How Do Subscribers Rate Elizabeth & Clarke?

Star Rating Overview

3.7 overall rating

User Reviews

Profile image for Loanne

Jun 20, 2016
Great quality shirts. I currently own their white t-shirt from the Unstainable collection. Best white t-shirt EVER. They have great customer representatives and service. However, they take foreverrrrrrrr to ship. Still haven't gotten shipping notification for the summer box when it's already the 19th. Shipping date was June 1st.
Default user profile image

Sep 25, 2019
I used to love this subscription - items are generally my style and have good fit. They've had a few quality issues recently where the shirts I received were defective (faulty zippers, clasps, stitching). Their return policy only allowed for exchange or merchandise credit, which I thought was pretty poor customer service for clothing that's in a relatively premium price range. For the most recent box, I decided I didn't love the items, but they apparently only let you skip for store credit once they charge your card. For that reason, I give this a 0 for ease of cancellation.
Default user profile image

Dec 26, 2020
I love many of the E&C shirts. My problem is with their shipping, which was terrible before the pandemic. Now, you can expect your order a minimum of 1-3 months after it should have arrived. The problem with this (besides the general annoyance), is that many of the shirts are seasonal. So, if your order for summer shirts is supposed to arrive day in early June, but you don’t receive it until months later, you might not get much wear out of the shirts until the following year Since customer service switched from Ashley to Heather, things have gone down hill. As much as I adore this company and want to support this business, I’d urge you stay away unless you can afford not to receive your order for a long time.
Default user profile image

Jun 30, 2020
tl;dr: Some gems, but do not order unless you're certain you'll not need to make a return, as you may not get your money back. I shopped with E&C starting in 2017. Some of their shirts are amazing finds. (My favorites are the Norcross and the Davis.) However, most are either too plain for the price or too "out there" with poorly-executed ruffles (e.g. the Amherst). Very hit-or-miss styles/fit and the Unstainable fabric can make the shirts less breathable at times, but I do admire the push for smarter, more functional clothing. The business itself is where the low rating stems from. First, with their subscription plan, they bill months ahead of shipping & you cannot cancel your order once you've been billed. Second, customer support has deteriorated over time. (Ashley was fantastic, but it's since changed to Heather who is the reason I've stopped supporting E&C.) My "last straw" story follows, wherein E&C swindled me out of $80 with no willingness to correct the issue from Heather in support. I tried to cancel a box, but was unsuccessful due to the billing timing noted above. I then tried to return the 3 shirts once I received them, but was told by Heather that the warehouse only received 1 shirt back & that they would not be refunding the $80 for the other 2 shirts. I sent back a photo of my USPS shipping receipt (showing the weight of the return box to be the weight of all 3 shirts), but they ignored this evidence completely and did not even acknowledge it, despite follow-ups & a credit card dispute. USPS's tracking portal did not show any incidents that could have disrupted my return en route, so I'm certain that their warehouse misprocessed the return. However, support was either not willing to concede human error was possible or they're just trying to nickle and dime customers to save money during the COVID19 pandemic. I don't know which, but it's really left me with a sour last impression of E&C. I recommend Ministry of Supply and M.M.LaFleur for performant clothing and more human-centric policies and support.
Profile image for Tiffin

Jul 16, 2014
I like how you can choose from the tops that will be shipping and you know exactly what you are getting. I'll update when I receive my first box in September....so long to wait!!!
Profile image for Cynthia

May 24, 2014
I tried this one. I ordered the three shirts. I wasn't happy with the quality of them. The shirts were that thin rayon/chiffon material. I had to email to return them & cancel several times. They wound up charging me for the next season as well, and I had to call again for my refund. The woman was very polite, but it took several communications to get my money refunded.

Recent Spoilers

Spoiler image for Elizabeth & Clarke Summer 2021 Box Spoilers + Coupon

Elizabeth & Clarke Summer 2021 Box Spoilers + Coupon

Spoiler image for Elizabeth & Clarke Winter 2020 Suit Separates Spoilers + Coupon!

Elizabeth & Clarke Winter 2020 Suit Separates Spoilers + Coupon!

Spoiler image for Elizabeth & Clarke Fall 2020 Box Spoilers + Coupon!

Elizabeth & Clarke Fall 2020 Box Spoilers + Coupon!

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