3.5 overall rating
11 Ratings, 9 Reviews
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Recent Reviews

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Apr 7, 2022
"Not worth it anymore - moldy broken stuff, way under value promised."
They used to be good, but this past year their stuff is absolute garbage. I have gotten stinky moldy warped wood, pieces break after 1-2 uses, some of the ugliest colors from who knows what decade and omg moldy pillowcases!! I get so tired of reporting the issues and getting reshipments I just throw them away now. I tried to cancel and they kept all my money for the whole year, $300. I reached out to CS and they were all "sorry these are the terms" and literately just kept spamming the same thing at me lol, so awful. 100% a scam company now, stay away!!!
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Feb 12, 2022
"Very cheap, disposable, and somewhat tacky"
I got the winter box and it was not a $75 value much less $200. The quality of everything in the box and on their site is like if wayfair had an extra low cost line, like cheaper quality than anything they currently offer. And it's a bait and switch operation to the max. The pictures online are nicer than reality and the descriptions are misleading. I bought an item from their shop that looked nice and claimed to be Artisan made, hand painted; but was raw, pressed & glued plywood and half the size as listed. Can't find any return info except that I can't return crappy items from my box. Decocrated is the tinder swindler/anna delvey of subscription boxes and home goods and wares. Based on what I received in my box and from their store, everything in their warehouse is pretty much dry kindling, so I don't recommend bringing their fire starters into your home.
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Feb 2, 2022
"Beware! Horrible customer service + no data privacy"
I reached out to Decocrated about an issue regarding privacy and data protection. Their response was inadequate and did not solve my problem. I've since been trying to contact them to get my issue resolved and get some answers to my questions. It has been two months, and I'm still trying to reach out to them. They send me periodic emails asking me to rate their customer service experience, and I've continuously responded with a low review followed by my explanation. They also sent me an email asking for a site review which I did. They have not posted my negative review on their website. I want to warn others of Decocrated's inadequate customer service, which did not take my data protection issue seriously. Be careful sharing your email and mailing address as you don't know who will end up with it!
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