CAUSEBOX

I like this box. The value is worth it. Now the down side is if you can't afford to get the year subscription, which I can't it is frustrating if you don't answer the alerts right away. If you don't pay when they take the money out if it's not there in all likey good you won't get your box until the following month and your able to make a couple choices. Which you probably won't receive if they get their payment late. I get paid on certain days of the month so that's where on run into the late pay thing. Customer service is a crapshoot I've had positive and negative experiences. I will say everything was positive with this company until the Covid-19 shutdown. Now it's the feeling of they could careless about your issue. I've had no responses to my emails recently which is really impacting whether or no to continue the subscription. You get great things. It's about really whether you are a yearly or a seasonal as to the...... well you know How your treated at least that's how my experience has been recently. Bottom line customer service as of late seems lazy and unwilling to respond and when they do they are not helpful at all. As far as refunds. With any subscription box read everything before signing up. Causebox is very clear if you don't cancel by a certain date of the month then you will be billed and there are no refunds. Honestly alot of boxes have the same rule. They were great before the shut down now I really think not.

This is by far my favourite subscription box. High quality beautiful items in every box. Yes the shipping is VERY slow. I am willing to put up with this because of the high quality items and amazing value. Beautiful purses, scarves, jewelry, skin care and home items. Most people who review this box negatively did not read the fine print or cancel on time so received extra boxes, which is something you need to be aware of with every subscription box.

My bank card number that was used to pay for the summer Causebox was stolen somehow and used this morning in another state (Detroit, MI) by someone’s bank to check my account balance, all while the card was still in my possession. Luckily my bank (Ally Bank) alerted me immediately and cancelled my card before they could make any transactions but at this point, there may be pending transactions that they’ve made that will process on Monday since it’s a Sunday. This normally happens with skimmers on gas pumps, Redbox machines, employees at restaurants or drive thrus, etc but since I only use this particular card for online purchases I can be certain that my card number was stolen while using it online. Aside from Causebox, which I literally just heard of on Instagram for the first time a couple weeks ago when I signed up, I’ve not used my card anywhere else in the past 4 weeks. This is a card I rarely use and a card that is linked to a checking account where I also have my sole savings account. This could have been disastrous for me. After getting the call from my bank this morning, just an hour after the $0 transaction was made in Detroit and subsequently having to close my card, I googled “is Causebox legit” and found these and countless other complaints about the company. Check your bank/credit card statements and just to be safe I recommend cancelling the card that was used to pay for your Causebox & ordering a replacement immediately. It’s a small inconvenience compared to the damage that could be done if your card number has been compromised (ie. STOLEN) like mine. Card numbers are rarely used immediately and the thief often waits a while (days to months) before making attempts to use the card number, often starting with small transactions initially so as not to be noticed and to ensure that the card has not been cancelled and is still active. Once they are sure that their theft of your card number hasn’t been detected they may make an attempt to check your balance using a $0 transaction from another financial institution, which is what happened this morning in my case. Once they know your balance, they move quickly to either drain your account before being detected. If you have a very large balance or line if credit, they may use just enough to not trigger any fraud alerts only to make a huge lump sum purchase later or they may spend $10,000 in one go. Either way, you wake up to a message from your bank’s fraud department telling you that your account has been emptied or your credit card maxed out...if you’re lucky. Some banks and card issuers are much less careful than others and again, especially if you have a very high balance and often make large and/or frequent purchases. You may not even notice until months later if at all, depending on your financial limits and how closely you monitor your balance. BE CAREFUL EVERYONE, I cannot say for sure that Causebox knowingly stole my card info but it very much seems that way. I am going to contact Causebox and ask them to cancel my “Summer box“ order and let them know that my card was compromised using their site. I’ll keep records of the written correspondence and file a claim with my bank if they refuse to refund me or do not respond, I’ll also report it to the BBB. Be safe out there on the World Wide Web ladies!