CAUSEBOX
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Spoiler Alert! CAUSEBOX Fall 2019 Box Spoiler #2 + Coupon!
CAUSEBOX is "A seasonal delivery of 5-8 hand-curated products for women. Every product has a story and makes the world better." Items include jewelry, fashion, home decor, beauty products, artwork, and more, all from socially conscious companies. The retail value of each box is $150+.
They also do a yearly Men's Box and often have Best Of boxes between quarterly seasons! You can save $5/quarter by signing up for an annual subscription.
Shipping: Free shipping
Listed in: Our complete list of Subscription Boxes for Women, Subscription Boxes for Artisan Products
Tagged in: , Fair trade
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More Information
- CAUSEBOX is a quarterly subscription box that focuses on curating a limited edition box of useful products from socially conscious brands. Each season, a unique box featuring original artwork outside of the box is designed to deliver only the best ethical and sustainable products. Every box values over $200 and costs only $49.95 for an annual membership. Learn more about CAUSEBOX here.
What is CAUSEBOX and how does it work? Our FAQ.
- CAUSEBOX is a quarterly subscription service that delivers beautiful products of over $200 value for only $49.95 per box. Each box includes exclusive and ethically made products each season. These limited edition of products are curated by the CAUSEBOX team to include items from the leading socially conscious brands. Some products are actually designed exclusively for CAUSEBOX. For more about what's in a CAUSEBOX click here.
What's in a CAUSEBOX?
- CAUSEBOX costs $54.95 for a one-time subscription or $199.80 for an annual membership. Quarterly members are billed four times per year while Annual members pay a one time discounted per-quarter fee. For more about CAUSEBOX billing click here
How Much Does CAUSEBOX Cost?
- CAUSEBOX generally ships within the first two weeks of September, December, March, and June. For new members, first shipments are shipped after successful billing. Once your box ships, it will take between 2-8 days to arrive. You'll also receive a shipping verification notice via email that includes a tracking number for your reference. Learn more about CAUSEBOX shipping here.
When Does CAUSEBOX Ship?
- You can cancel your CAUSEBOX subscription at any time with no cancellation fee. To learn more about how to cancel your CAUSEBOX subscription click here.
How Do I Cancel My CAUSEBOX Subscription?
Blog Posts
Reviews
12
No Photo
Love everything in the causebox and can't wait for the next one!
User
on 6/30/2019
I’ve only received one box, summer 2019, and I really enjoyed all the products! Love the behind the scenes information they provide too. Great cause and so far I love it!
Patricia
on 6/24/2019
DO NOT USE this company. I inadvertently paid for an annual subscription last September. Tried to cancel and was told I couldn’t since it was an annual membership. Ok fine. Over a month ago I changed my address. The most recent box was then shipped to the prior address. When I contacted Causebox, they were essentially like “oh well just contact Fedex or the post office.” Uhm no, that’s your job. So now I’m out the cost of this box. It’s not like I can just go back to my previous town and pick it up. Very poor customer service for a company that is supposed to be all about the customer.
Jennifer
on 6/18/2019
I have only received one box so far (The Spring Box) and I loved every single thing in it! The quality and curation is great, and I can't wait for the summer box
Akia
on 6/14/2019No Photo
I signed up for this subscription because of the socially-conscious items and overall value. I have now received three boxes.--items have consistently been ok to "Who thought this was a good idea?". Nothing has been extraordinary or even "great".
What really burns me is their complete lack of customer service. There are not clear directions for how to pause a box if you are an annual subscriber. The directions refer to "cancelling" a subscription, which works if you are a seasonal member or if you want to cancel your annual subscription. There are NO directions to email them directly if you want to skip a box and have an annual subscription.
Fast forward a MONTH and I get the winter box that I thought I had skipped. The first 10 email exchanges was "too bad so sad" wording when I wanted to return my unopened "skipped/cancelled" box. I had to escalate this up to one of their customer service directors (which took weeks). My request was reasonable--return this box that was completely unopened and that I had evidence I "cancelled" using their FAQ directions weeks before the deadline. After the first 10 rounds, I added that they edit their FAQ to be more explicit and customer oriented (who would even guess you needed to email them when there's a cancel button in the account?). I eventually was able to return the box, but they still have not edited their directions (two entire seasons later).
I cannot believe that any modern company would have this level of bad customer service and the overall dismissive tone when a customer has a clear, reasonable complaint. I'm riding out my subscription and then never ever giving them money again. I'll buy from my local artisans and support companies who have reasonable customer service responses.
User
on 5/25/2019
I received a Causebox and decided to stop receiving them. I made sure that my account was CLOSED. The next box was sent and I happened to call the company thinking it was a mistake. Causebox said my account was still open and I told them that I made sure it was closed. I even had an e-mail to prove it. They said somehow it was reactivated and that they would close it for the next season. I will NEVER use this company again and I made sure to let them know that they were stealing money by keeping mine. I wanted to send the box back, but they still would not refund me. This company is a rip-off and customer service is horrible. I would never recommend Causebox after what I went through!
Nicole
on 2/18/2019No Photo
I accidentally ordered 2 Winter Boxes. I tried to reach out the company to ask what I should do with the second box. I sent an email no response.
The other day I finally made contact with Cause Box. Allie sent me an email stating DECEMBER HAS COME AND GONE SO THERE IS NOTHING WE CAN DO FOR YOUR SECOND BOX AS YOU... Allie offered to cancel my Spring Box. In will total I will be paying $150 for 3 boxes.
Allie also stated I should be thrilled because I received over $300 dollars in products. I donated all then items to local charities ( my mail carrier received the Swell bottle).
I realize I made an error. The answer of “DECEMBER HAS COME AND GONE AND YOU WERE UNABLE TO REACH OUT BEFORE BOTH BOXES SHIPPED SO WE WERE UNABLE TO MAKE ANY CHANGES HOWEVER!
SO REMEMBER IF YOU EVER MAKE A MISTAKE JUST QUOTE ALLIE. ——- HAS COME AND GONE ———— SO YOU ARE STUCK. I wonder how many bosses,work associates, spouses etc ... would like that kind of response.
User
on 1/11/2019No Photo
I accidentally ordered 2 Winter Boxes. I tried to reach out the company to ask what I should do with the second box. I sent an email no response.
The other day I finally made contact with Cause Box. Allie sent me an email stating DECEMBER HAS COME AND GONE SO THERE IS NOTHING WE CAN DO FOR YOUR SECOND BOX AS YOU... Allie offered to cancel my Spring Box. In will total I will be paying $150 for 3 boxes.
Allie also stated I should be thrilled because I received over $300 dollars in products. I donated all then items to local charities ( my mail carrier received the Swell bottle).
I realize I made an error. The answer of “DECEMBER HAS COME AND GONE AND YOU WERE UNABLE TO REACH OUT BEFORE BOTH BOXES SHIPPED SO WE WERE UNABLE TO MAKE ANY CHANGES HOWEVER!
SO REMEMBER IF YOU EVER MAKE A MISTAKE JUST QUOTE ALLIE. ——- HAS COME AND GONE ———— SO YOU ARE STUCK. I wonder how many bosses,work associates, spouses etc ... would like that kind of response.
User
on 1/11/2019
I have officially received 3 boxes from causebox and absolutely love this subscription box. The products are great quality and come from artisans all over the world. Every product has a story behind it and you can read about them in a booklet that they send you in your box each season.
Customer service has always been great and helpful.
The only downfall so far is the way they ship the boxes, once receiving the email that the box has shipped it takes 12+ days for it to get to your doorstep, but if your patient you should be ok.
Jaymie
on 12/1/2018No Photo
I like the fair-trade values this company claims to hold (and maybe they do) but they are lacking in customer service and transparency. They advertise items for their boxes and then substitute them without notifying the affected customers. They also promise to ship but then keep changing the ship dates multiple times for up to two months. They can take up to 10 days to reply to email inquiries. Finally, they delete comments off their social media profiles that reveal any dissatisfaction. I'm kind of sorry that I've subscribed and supported them because of their dishonesty and lack of transparency. It makes me sad because I really wanted to support them!
User
on 11/12/2018