The tea kettle (feature item worth over $100) in the winter 2021 box was so poorly made, with cheap Indian steel that has high nickel in it. It also had a sharp metal bit hanging off the spout which would slice your hand if you touched it. I wrote to them and they offered me $10 to spend in their Market :| The scented items are often synthetically fragranced. Synthetic fragrance causes near-immune dysfunction, cancer, hormonal issues and more. I have explained this to them and asked for alternatives. They didn't care that they were distributing poison and said that the company helps feed children. So what if you're feeding them while poisoning the planet? It doesn't make sense. Most items are NOT sustainable as they don't last past one season; they fall apart. I do like the bowls we got in a box 2 boxes ago, but if that's it, why pay $200/year and support the dissemination of yet more junk I don't need by I company that doesn't have my values?

not worth the money to me

I’ve tried a few different subscription boxes but this one is my favourite. I feel like I’m their target market though (30s female, who likes receiving “home” items, like silicone baking tray liners 😄). If I was in my early 20s, I might likely prefer a different box..

Used to love causebox they have gone way down hill the shipping oh my gosh takes forever. And then the products are so cheap now. Just not worth the money and customer service is awful.

It's a great idea in theory...but the execution is just not good. Customer service is awful. It takes FOREVER to receive your box. Like, I customized my spring causebox almost 8 weeks ago and still haven't received it. The items inside are just okay. I love the idea of using sustainable items and promoting small businesses but this just ain't it. Most of the items inside are very mediocre, it feels repetitive and I just wish there was more options for customization. Especially for annual members. I canceled my membership and won't be renewing it next year. In my opinion, it's so not worth the money.

I had Causebox in the past and liked it, but in recent times have had a lot of problems. Late shipping, bad customer service. I paid for an annual subscription and only got three boxes, but when I contacted them their response was basically "🤷‍♀️ we sent you four."

Really wish I had not signed up for this. Got the Winter box end of Feb, and the one item I really wanted was not offered so the replaced it with garbage. Seriously, the stuff is junk. I have no choice but to keep the subscription for a year, and as soon as I figure out how to unsubscribe I will make sure I don't wind up on auto renew. I'll give items away as gifts, I guess. I don't like useless items. Don't waste your money.

Although some of the products are indeed green there is no way that anything made from recycled pop bottles is actually sustainable. Sure, it was made using pop bottles that are woven into the material and then... every single time you wash that fabric microplastics go into the water system, which goes into the food chain/ecosystem and is incredibly hard (if not impossible) to filter out. Basically, that's greenwashing. Unfortunately, that is just one example of things they label as sustainable. They need to educate themselves on what it means to truly be sustainable. "You can cancel your membership anytime" means you are canceling for your subscription for next year, you will not get a refund for the remaining boxes. It was mentioned that this time we could add-on some choices if we wanted multiple things from a category in the Spring 2021 box. But it will cost you extra shipping & is in the separate market. 2.5 months after ordering? Longest shipping times ever!

I received my 2020 winter box on March 3. It contained the copper kettle and reuseable silicone pouches - THATS IT! Nothing else. I thought there were 5-6 items Causebox? Customer Service sucks...no response via email or social media! Don’t waste your money on this sham of a company! I’m giving you one star because I have to in order to post this..

I had an annual subscription last year. The summer box was disappointing but I tried to give it a chance. Nothing improved. I spend $200 on a sweater and a glass tea flask. The rest of the products were junk that fell apart or I can't give away. I am currently waiting to hear back on getting customization unlock for my 4th box, a common problem for people who did not resubscribe, to hopefully get another useful product or two to make it feel less expensive. I am into the last hour or so of the maximum window and have received two emails to review their help so I doubt they will contact me.