Horrific experience. Their cancellation email 'doesn't work' and even if you cancel they will still charge your card and there isn't anyone you can talk too/ STAY AWAY

I have the Base Box, which has 5 full size products. You get to select one product from a choice of three products. I've been getting Boxycharm since Oct. '21, and really love all the prestige brands I get. All but maybe one of my boxes has been terrific! My boxes have leaned more heavily in the makeup direction, which is exactly what I want. It's always subject to change, but right now, Boxycharm is my absolute favorite!

Customer service is not great my email associated with boxy charm has been compromised which I cannot get into it. I’ve tried to get a hold of someone at boxy charm to update that email no one will get back to me. They’re chat feature is no help. They keep wanting to send messages to my email that has been compromised which I have no access to! There has to be an easier way to talk to someone at the business. I have been looking for help since the beginning of February. I cannot use IG since that was also compromised.