Birchbox
Spoiler Alert! Birchbox July 2019 – Sample Choice + Curated Boxes Spoilers!
Birchbox is one of the original beauty sample subscription boxes. Each box costs $10 a month, or you can sign up for an annual subscription ($110) and get one month free. Boxes typically include a variety of samples, deluxe size samples, and the occasional full size product.
Listed in: Our complete list of Subscription Boxes for Women, Subscription Boxes for Beauty Products
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Birchbox ($15 per month) is a well-known beauty subscription box that sends you a mix of 5-6 sample-sized items each month. Items can include makeup, skincare, hair products, beauty tools—it’s all based on your preferences.
When you sign up, you’ll fill out a profile, which Birchbox will use to pick products that match your interests. Each month, you’ll get to decide between a box of personalized samples (one of which YOU get to choose) or a “curated” box of samples determined by Birchbox. What’s inside the personalized box is a surprise (apart from the one sample you get to pick for yourself), but you’ll be able to see everything inside the curated box up front.
Birchbox features new beauty brands as well as a slew of familiar names, including MAC, Benefit, Sunday Riley, Bobbi Brown, Oribe, Kiehl’s, Lipstick Queen, Living Proof, & more.
Birchbox members can shop select full-size products as add-ons, which ship free AND earn you Loyalty Points. (You can also earn Loyalty Points by referring friends or purchasing gift subscriptions. Loyalty points can be redeemed on full-size items in the Birchbox shop.)
What is Birchbox & how does it work?
Birchbox costs $15 per month. But you can save by paying up front for a longer subscription:
- 6 month subscription = $84, or $14 per monthly box
- 12 month subscription = $156, or $13 per monthly boxBirchbox often has free gift offers for new members, plus store discounts, coupons, and promotions throughout the year. We’ve got the latest Birchbox promo codes here!
How much does Birchbox cost? Do you have a Birchbox promo code?
Birchbox Man ($10 per month) is a men’s grooming subscription from Birchbox! Subscribers get a monthly mix of 5 grooming and wellness samples, such as skincare, shaving, and supplement products from notable brands. As with the women’s subscription, everything is curated around the preferences set in your profile. And subscribers can find full-size versions of the men’s products they love in the Birchbox Grooming shop.
Birchbox Man costs $10 for a month-to-month membership, but you can also save by paying up front for longer subscriptions. Get started here, or read our Birchbox Man reviews for more info!
What is Birchbox Man?
- Birchbox customer service is available through e-mail, phone, or text. Check their support page for the latest contact information and hours.
How do I get in touch with Birchbox customer service?
- You can cancel your Birchbox subscription from the Account Settings in your online account. Click the red “Cancel Subscription” link beneath the “Subscriptions” heading. Learn how to cancel your Birchbox subscription here.
How do I cancel Birchbox?
Blog Posts
Reviews
168
I am a recent sub box junkie, so naturally I had to try birchbox. I cancelled after my first month. The samples are quality, but not a single one was in line with my profile. Like they didn't even just at least TRY. I literally gave everything away! First sub box I have ever received that I couldn't use a single thing. It was worth it to me to discover the lips on lock set on their site, which I purchased and absolutely love, but I am not willing to pay $15 per month to receive a box of disappointment. Plus, $15 per month for itty bitty samples? No thanks. Not when I can get full size products from other subs for $5 more. Seriously. This isn't even comparable to ipsy glam bag, which is what I thought it would be similar to. I love my ipsy glam bags, they are at least fun and mostly aligned with my preferences, and are a way better value with ACTUAL deluxe samples. I would say birchbox is more on par with the $5 walmart box (and I would still rather get the walmart box).
Angela
on 7/4/2019No Photo
Got this as a gift for my preteen daughter. Perfect! She loves it!
User
on 6/30/2019
Don't get involved. Tiny little samples that would be free at stores. And you cannot cancel without jumping through enough hoops to take you into the next month, which you are then charged for. Literally no place on the site to cancel your subscription.
Gillian
on 5/21/2019No Photo
At first I loved Birchbox, they were great! Their points system was great! Their customer service was great! Roll around 4 yrs later, THEY SUCK HARD! Seriously, everything went downhill. No points system, garbage tiny samples, garbage customer service.
ashleighdanvers
on 5/17/2019No Photo
Birchbox is my first beauty box subscription. After just 4 months, I’m a Birchbox ACE. That’s how much I love the boxes and the products! HOWEVER - their customer service is the WORST! IDK how they’ve stayed in business so long.
No Live Chat. No one answering a phone. No texting. Only email responses. They can take 72 hours or more to answer questions and will only respond until 6pm EST and not on weekends. You can set up a “telephone appointment” but good luck with that. I mean really.
My daughter canceled her subscription yesterday. I’ve reached ACE level which means I’m supposed to have free shipping, $10 monthly boxes and communication responses within 24 hours. Well, supposed to...They overcharged me on shipping for a shop order. I’ve contacted them 4 times over a week’s time and NO ONE has responded. I’ve invested a lot of time and money so I’m not ready to cut the cord, but I’m actively shopping around for another subscription...
User
on 5/4/2019No Photo
Birchbox is my first beauty box subscription. After just 4 months, I’m a Birchbox ACE. That’s how much I love the boxes and the products! HOWEVER - their customer service is the WORST! IDK how they’ve stayed in business so long.
No Live Chat. No one answering a phone. No texting. Only email responses. They can take 72 hours or more to answer questions and will only respond until 6pm EST and not on weekends. You can set up a “telephone appointment” but good luck with that. I mean really.
My daughter canceled her subscription yesterday. I’ve reached ACE level which means I’m supposed to have free shipping, $10 monthly boxes and communication responses within 24 hours. Well, supposed to...They overcharged me on shipping for a shop order. I’ve contacted them 4 times over a week’s time and NO ONE has responded. I’ve invested a lot of time and money so I’m not ready to cut the cord, but I’m actively shopping around for another subscription...
User
on 5/4/2019No Photo
I got 4 Birchboxes, I have now cancelled as I am a little underwhelmed by the products. Very hit-and-miss, one box had a sachet - a single-use sachet, not even a mini tube - of conditioner and a cheap plastic comb that probably cost all of 10p. The comb was advertised as one of the "premium, full size items"! Come on. I've had a few good samples such as an 'Arctic' night cream which was generously sized, in fairness, but usually the samples are so tiny they are literally single use, which is no good for trying a product properly. I think my advice would be, wait til the unboxings each month, then if you fancy it, just buy the box without subscribing.
User
on 3/8/2019
I prepaid a full year and I cancelled after my first box (got a refund for the remaining boxes). It had a great selection of samples but it felt more like sample of samples to me. I couldn't read the labels!
Tat
on 1/30/2019No Photo
It's okay. I did Birchbox for a few months, and they had good quality products that matched my preferences. However, the samples were often very small. I unsubscribed because they kept sending me moisturizers that we're $45-$65 per bottle, and I'm not willing to pay that much.
Ashley
on 1/20/2019No Photo
This company is shady and disorganized. Some samples are good and some are cheap, and I’m usually bored with what they send me. I also do Ipsy and Sephora play, Sephora being the best of the 3.
Why I will never subscribe to Birchbox again:
-it took 4 months and 3 emails to finally get a refund on some makeup I returned via mail! I think they were hoping I’d forget and they’d get to keep my money.
-they falsely advertised what colors come in their LOC liquid eyeshadows, replacing the purple with the most pale color (I bought it because I wanted to try the purple). Very disappointing.
-they do not have a phone number to call, and emailing them takes a long time to hear a response.
-their promotions (get a whole year for $x) wasn’t actually made available for several month after their email. I contacted them to ask and never heard back.
-apparently my loyalty points expired earlier than their email said they would, but hey you can’t contact them right away so I guess you just don’t get them.
-I tried to delete my credit card and it’s not straight forward... they make you enter a new one before deleting the old. I don’t want them to renew another year of subscriptions so now I have to hope somebody actually contacts me. What a headache and joke this company is.
-this company needs to get itself together. If they fixed those dishonest things, it would be a better experience.
User
on 1/4/2019