Birchbox
Spoiler Alert! Birchbox June 2019 – Sample Choice + Curated Boxes Spoilers!
Birchbox is one of the original beauty sample subscription boxes. Each box costs $10 a month, or you can sign up for an annual subscription ($110) and get one month free. Boxes typically include a variety of samples, deluxe size samples, and the occasional full size product.
Listed in: Our complete list of Subscription Boxes for Women, Subscription Boxes for Beauty Products
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Birchbox ($15 per month) is a well-known beauty subscription box that sends you a mix of 5-6 sample-sized items each month. Items can include makeup, skincare, hair products, beauty tools—it’s all based on your preferences.
When you sign up, you’ll fill out a profile, which Birchbox will use to pick products that match your interests. Each month, you’ll get to decide between a box of personalized samples (one of which YOU get to choose) or a “curated” box of samples determined by Birchbox. What’s inside the personalized box is a surprise (apart from the one sample you get to pick for yourself), but you’ll be able to see everything inside the curated box up front.
Birchbox features new beauty brands as well as a slew of familiar names, including MAC, Benefit, Sunday Riley, Bobbi Brown, Oribe, Kiehl’s, Lipstick Queen, Living Proof, & more.
Birchbox members can shop select full-size products as add-ons, which ship free AND earn you Loyalty Points. (You can also earn Loyalty Points by referring friends or purchasing gift subscriptions. Loyalty points can be redeemed on full-size items in the Birchbox shop.)
What is Birchbox & how does it work?
Birchbox costs $15 per month. But you can save by paying up front for a longer subscription:
- 6 month subscription = $84, or $14 per monthly box
- 12 month subscription = $156, or $13 per monthly boxBirchbox often has free gift offers for new members, plus store discounts, coupons, and promotions throughout the year. We’ve got the latest Birchbox promo codes here!
How much does Birchbox cost? Do you have a Birchbox promo code?
Birchbox Man ($10 per month) is a men’s grooming subscription from Birchbox! Subscribers get a monthly mix of 5 grooming and wellness samples, such as skincare, shaving, and supplement products from notable brands. As with the women’s subscription, everything is curated around the preferences set in your profile. And subscribers can find full-size versions of the men’s products they love in the Birchbox Grooming shop.
Birchbox Man costs $10 for a month-to-month membership, but you can also save by paying up front for longer subscriptions. Get started here, or read our Birchbox Man reviews for more info!
What is Birchbox Man?
- Birchbox customer service is available through e-mail, phone, or text. Check their support page for the latest contact information and hours.
How do I get in touch with Birchbox customer service?
- You can cancel your Birchbox subscription from the Account Settings in your online account. Click the red “Cancel Subscription” link beneath the “Subscriptions” heading. Learn how to cancel your Birchbox subscription here.
How do I cancel Birchbox?
Blog Posts
Reviews
166
Don't get involved. Tiny little samples that would be free at stores. And you cannot cancel without jumping through enough hoops to take you into the next month, which you are then charged for. Literally no place on the site to cancel your subscription.
Gillian
on 5/21/2019No Photo
At first I loved Birchbox, they were great! Their points system was great! Their customer service was great! Roll around 4 yrs later, THEY SUCK HARD! Seriously, everything went downhill. No points system, garbage tiny samples, garbage customer service.
ashleighdanvers
on 5/17/2019No Photo
Birchbox is my first beauty box subscription. After just 4 months, I’m a Birchbox ACE. That’s how much I love the boxes and the products! HOWEVER - their customer service is the WORST! IDK how they’ve stayed in business so long.
No Live Chat. No one answering a phone. No texting. Only email responses. They can take 72 hours or more to answer questions and will only respond until 6pm EST and not on weekends. You can set up a “telephone appointment” but good luck with that. I mean really.
My daughter canceled her subscription yesterday. I’ve reached ACE level which means I’m supposed to have free shipping, $10 monthly boxes and communication responses within 24 hours. Well, supposed to...They overcharged me on shipping for a shop order. I’ve contacted them 4 times over a week’s time and NO ONE has responded. I’ve invested a lot of time and money so I’m not ready to cut the cord, but I’m actively shopping around for another subscription...
User
on 5/4/2019No Photo
Birchbox is my first beauty box subscription. After just 4 months, I’m a Birchbox ACE. That’s how much I love the boxes and the products! HOWEVER - their customer service is the WORST! IDK how they’ve stayed in business so long.
No Live Chat. No one answering a phone. No texting. Only email responses. They can take 72 hours or more to answer questions and will only respond until 6pm EST and not on weekends. You can set up a “telephone appointment” but good luck with that. I mean really.
My daughter canceled her subscription yesterday. I’ve reached ACE level which means I’m supposed to have free shipping, $10 monthly boxes and communication responses within 24 hours. Well, supposed to...They overcharged me on shipping for a shop order. I’ve contacted them 4 times over a week’s time and NO ONE has responded. I’ve invested a lot of time and money so I’m not ready to cut the cord, but I’m actively shopping around for another subscription...
User
on 5/4/2019No Photo
I got 4 Birchboxes, I have now cancelled as I am a little underwhelmed by the products. Very hit-and-miss, one box had a sachet - a single-use sachet, not even a mini tube - of conditioner and a cheap plastic comb that probably cost all of 10p. The comb was advertised as one of the "premium, full size items"! Come on. I've had a few good samples such as an 'Arctic' night cream which was generously sized, in fairness, but usually the samples are so tiny they are literally single use, which is no good for trying a product properly. I think my advice would be, wait til the unboxings each month, then if you fancy it, just buy the box without subscribing.
User
on 3/8/2019
I prepaid a full year and I cancelled after my first box (got a refund for the remaining boxes). It had a great selection of samples but it felt more like sample of samples to me. I couldn't read the labels!
Tat
on 1/30/2019No Photo
It's okay. I did Birchbox for a few months, and they had good quality products that matched my preferences. However, the samples were often very small. I unsubscribed because they kept sending me moisturizers that we're $45-$65 per bottle, and I'm not willing to pay that much.
Ashley
on 1/20/2019No Photo
This company is shady and disorganized. Some samples are good and some are cheap, and I’m usually bored with what they send me. I also do Ipsy and Sephora play, Sephora being the best of the 3.
Why I will never subscribe to Birchbox again:
-it took 4 months and 3 emails to finally get a refund on some makeup I returned via mail! I think they were hoping I’d forget and they’d get to keep my money.
-they falsely advertised what colors come in their LOC liquid eyeshadows, replacing the purple with the most pale color (I bought it because I wanted to try the purple). Very disappointing.
-they do not have a phone number to call, and emailing them takes a long time to hear a response.
-their promotions (get a whole year for $x) wasn’t actually made available for several month after their email. I contacted them to ask and never heard back.
-apparently my loyalty points expired earlier than their email said they would, but hey you can’t contact them right away so I guess you just don’t get them.
-I tried to delete my credit card and it’s not straight forward... they make you enter a new one before deleting the old. I don’t want them to renew another year of subscriptions so now I have to hope somebody actually contacts me. What a headache and joke this company is.
-this company needs to get itself together. If they fixed those dishonest things, it would be a better experience.
User
on 1/4/2019
My BirchBox was delivered on October 22 and I was so happy to open it. It feels like Christmas every time I get one of my subscription boxes.
This box was so-so, I guess. This is my second box from Birchbox and I do have to say that the samples are very little/small. This box did come with one full size eyeliner which was the only thing that may keep me from unsubscribing just yet. My box came with the following inside:
1. Eyeko Skinny Liquid Eyeliner in Black- Eyeliner is very easy to apply and I have no smudging at all but I do wish it was waterproof. The application can be very precise since it applies with a very sharp point applicator. It does apply very smoothly and dries shinny not matte.
2. Oribe Thick Dry Finishing Spray- I applied this spray to semi-wet hair after a shower and it did seem to work at first but the weather outside was wet so I still got a lot of frizz in my hair. Maybe this would work better if the weather allowed it. It didn't work for me in this situation but it does smell very good and I did notice having more volume than usual. I will try it again on a different day that is not raining out. But if you are looking for something that will give your hair volume, this product makes it happen for sure.
3. Sand & Sky Australian Pink Clay- I have not tried this yet but will soon.
4. Bumble and bumble. Thickening Go Big Treatment- This application works! I only applied/sprayed a very little amount to the ends of my long curly frizzy hair after a shower and I did notice that my hair dried smoother than usual. My ends/tips felt so much softer than usual and it did have more shine. Having long curly hair it is very hard to run my hands and fingers through my hair after it dries but with this product in my hair I was able to do just that and did not make my hair frizzy and my hands were not sticky at all. I will be buying this product in its full size because I think this will be one of my daily used products now. The bottle that came in my Birchbox may have enough for about 4 applications. But I was all in with just trying it out the first time. I recommend this product for anyone with long thin curly hair.
5. Purlisse BB tinted moist cream SPF 30- This is an age defying beauty balm that is to brighten and protect your skin. This formula is made with chamomile, Artemisia, and an Asian herb extract complex. I have not tried this yet but will soon although the sample is very small and I'm not sure that I will see any results with the amount of product in the sample.
Brenda
on 10/24/2018
Got this for over a year, it had a great curation and their points system was out of this world! Then I started getting duplicate items, some sample were empty, and the brands got cheaper. The size got smaller and smaller too.
The last straw was when they ditched the points program and sent me a lip liner from lord an berry, but it was the size of half my pinky. Then I got the Jane Erendale lipstick, but it had enough lipstick for an ant. I cancelled. Then after I cancelled my year sub, 2 months later they charged me again! It took several emails and over a week to get my money back. Seriously their customer service used to be great, not sure what happened. I won't be signing up again.
astrobabyg
on 9/16/2018