Beauty Heroes

get email alerts

14 subscriber ratings
Ships to:
tags-solid Created with Sketch. beauty, $51 and Up, monthly, Brand Takeover, vegan, cruelty-free, Ingredient Conscious, Body, Hair, skincare, Mix of Categories, Full & Sample Sizes, Curated

Beauty Heroes sends you a “hero” item each month (a.k.a. a full-size item) and a “sidekick” item (which is sometimes full-size, sometimes deluxe-size) from one featured brand.

June 5, 2019
Buyer Beware, order at your own risk! First, let me start by saying that Beauty Heroes has great products. However, if anything goes wrong, don't expect to get any help from customer service or to even have them respond to you in a timely manner. No company should take more than 24 hours to respond to a customer. I never received my order because of a mix-up that was out of my control. Not only did I not receive my order, it doesn't look like I'm getting a refund and no one is professional enough to either reach out to me via phone or respond to my emails and resolve this situation for me. This company could easily just refund me but the fact that they have made me do a lot of work to resolve this on my end and still won't address it on their end, tells me that are not a reputable company. There are way too many other choices to deal with a company like this.
Customer service
Retail value
Quality of products
Ease of canceling
Must be logged in to write a review.