Jul 21, 2021
"Best Skincare Subscription"
My favorite subscription experience EVER. I just love Beauty Heroes. I often find myself overwhelmed and underwhelmed with subscription boxes but I've loved Beauty Heroes for years now. They were one of the first to focus on full-size products and taking the time to really educate me on the products I receive each month. You can also really see the focus they put on the curation of products and brands. There is always a nice mix of old and new and while sometimes I feel like I can't possibly handle another product I receive something completely unexpected. Sure, from time to time there's a product that might not be for me but the value this box provides and the products I've received over the years far surpasses any misses. Plus, the content they put out helps me really get to know the brand and the founders. I love the emails and all of the masterclasses, IG lives and more Beauty Heroes provides. It's seriously the best!
Jul 13, 2021
"My one true beauty box love!"
Beauty Heroes consistently has the best product discoveries! I look forward to my box every single month. If I could only have one subscription box, this would be it! Members also get 15% off in the Beauty Store so I re-purchase products I loved at a discount. The customer service is amazing. I've been a member for over 3 years and have reached out to them on various issues or questions multiple times and they have always gone above and beyond to resolve any problems or answer my questions. I think at times the company's newsletters/updates get a bit too "political", which can come off preachy no matter what your political opinion. However, I really do believe in the heart of this company. I think they are simply so passionate about their mission that they are just trying to share ideas and opinions, rather than "preach to" or judge.
Apr 8, 2021
"Best beauty sub "
I have been with Beauty Heroes since before they were Beauty Heroes! Through this subscription I have discovered so many “heroes” that I never would have otherwise. During covid, Jeannie and Beauty Heroes have had some amazing on-line events which are fabulous, informative and fun! The very few times that I have had an issue, I get an immediate response Once I had a product that wasn’t quite right. I had a replacement in my mailbox within days! Another time I had a bad reaction to a product and their CS tried to help me identify the problem ingredient!