Aug 3, 2021
"No Refund for Lost Gift Boxes"
Ordered the gift box for my niece’s birthday. Received an email that the box was delivered 7/16. As of 8/3 I still have not received the box. I contacted customer service on 7/28 to refund my money. Jeri from customer service says their policy says they don’t refund but will send out a replacement box. Since this was a gift and I had to go out and buy a gift, I don’t need a replacement box. Customer service says sorry we don’t refund.
May 28, 2021
"Not what I expected."
I have only purchased one box from Beachly and that was the Spring Box 2021. Need to say I got items from the Spring Box and the Summer Box which was actually a huge disappointment! I wanted the pants and top, not the cover up and bag.
May 24, 2021
"Beachly will not refund my money from canceled my subscription. "
No costumer service, just general responses to a claim I filed against them with my credit card company for a refund they promised me but I never received it.