Be Kind by Ellen

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2.4
66 subscriber ratings
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tags-solid Created with Sketch. quarterly, lifestyle

“You’ll get a box full of fun, unique, amazing products that I love and want to share with you. I also wanted to focus on brands and products that do social good. And, to top it off, LottoLove has made a donation to The Ellen DeGeneres Wildlife Fund because it believes in this cause.”

Price
$54.99
per quarter
November 7, 2020
I have been a subscriber since day one of the Be Kind box, I signed up for the annual subscription and 100% will NOT be renewing it. I absolutely cannot recommend this box to anyone. The products were originally great; however they are now a bunch of Ellen branded cheaply made things (fake ear pods, silicon Ellen ice cube trays). Be Kind has the worst customer service I have ever dealt with in my entire 36 years of life. There is absolutely ZERO customer service. Over the period of 6 months I have had multiple issues from being sent two spring boxes, one was paid for with my annual subscription, the other one was billed again. I tried contacting them (which is impossible) multiple times and have never once heard back. I’ve tried to cancel my subscription multiple times and have never heard back. I wish I could give this a zero star rating. This company is a complete joke. DO NOT SUBSCRIBE!!
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November 6, 2020
CANNOT RECOMMEND. I have been a subscriber since the very first day this sub was offered. When Premium was offered, I again subscribed on the very first day. The company that runs this sub is non-existent and has ZERO CUSTOMER SERVICE. In the past 2 months I have been charged three times for the same subscription. I was able to get a refund of one of the extra charges after sending 5 emails. I have now sent 6 emails to support over the past month asking for the second double billing to be refunded to my checking account and I have not gotten any sort of reply at all. The quality of the box has gone down this past year. The Fall 2020 box is full of Ellen branded products that are not well made. It's so disappointing. I was in love with this box for the entire first year...then the issues started. PLEASE look at all of the billing issues many of us have had by reading the comments for each boxes review. Read Ellen Be Kind Fall 2020 box review if you want a full view of the billing issues. This has been a nightmare and during a pandemic when our funds are low, they have an additional $250 that I could use. I have filed a complaint with the Better Business Bureau and hopefully they can get a response. Otherwise, I will have to contest this with my CC. BUYER BEWARE.
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September 21, 2020
Update Nov. 2020 - Mid October finally reached a human via e-mail for Be Kind by Ellen box, customer service representative was "Meghan" She advised that a refund had been processed, my subscription had been cancelled, and I would not be charged for any future boxes. I thought FINALLY after over a month I finally got my money back and would not have to deal with it anymore. Wrong. 11/10/2020 I received another e-mail from them saying my card would be charged for the Winter box. I promptly e-mailed them back but have yet to hear back. At this point my card has not been charged, but with the experience last time I fully expect this to turn into another month long nightmare of trying to get my money back again. Please whatever you do, DO NOT SIGN UP FOR THIS BOX! THIS IS A SCAM AT THE HIGHEST LEVELS. Original Review October 2020 - I have tried contacting them 8 times to try to cancel. I can not get on to my account, it's now saying that there is no e-mail address associated with my account when I use the forgot password because it was saying my password was incorrect. I e-mailed them before the deadline to cancel the autumn box and they still charged me for the box. DO NOT WASTE YOUR MONEY ON THIS BOX. It will turn in to a nightmare and the products are incredibly poorly made, lower quality than TJ Maxx and Just a little better than the dollar store, definitely NOT worth the supposedly $200+ in each box. I have been trying to contact them for more than 2 weeks now by e-mail, phone, instagram, and facebook, and have only received 1 e-mail back saying they would contact me which they have not. THIS IS A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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