I love BarkBox. It is a great service for getting treats and toys to your dog, especially if your dog gets bored easily. It's cheaper to have BarkBox than it is to buy the same amount of toys/treats from your local pet store.

We just got our first bark box this month. It was the Paris themed box and it wasn't my favorite. The treats were amazing though and my dogs definitely loved them

I adopted Harry in September of 2019. Harry is a special boy who is beyond any Super Chewer dog I have ever seen and is able to chew up things I never thought possible. I subscribed to the Super Chewer Box in an effort to find toys that Harry could not destroy in 10 minutes or less. There are several that he loves. Unfortunately, six months after adoption, when Harry was just under 2 years old, I went on a cruise. While at sea and Harry with a pet sitter, he ingested part of a Bark Box toy that was not SUPER CHEWER resistant. After excessive vomiting and diarrhea, my daughter came over and rushed him to the vet, and then on to the vet hospital. After emergency surgery resulting from the toy, the vet bills came to over $3,800.00. Which my daughter graciously paid. I got home from the cruise owing my daughter insurmountable compensation. I contacted Bark Box immediately. They called me that same day and asked the details of my experience. They were very caring and understanding and immediately cancelled my Bark Box subscription. I sent them copies of the bills and spoke with their rep on the phone more than once and emailed back-and-forth a lot. He was understanding and helpful and within a month of contacting them I received a check paying 100% of the vet bills. I can't thank the Bark box company enough for making restitution and for handling it so quickly so I could pay my daughter back. While he can't have any new toys, Harry still enjoys the SUPER CHEWER toys that are extra durable, and he enjoys the Bark Box Treats Only box each month which he LOVES! Betsy F.

I really enjoy Barkbox! The curation of the box is so clever. It actually has a really good value if you compare to going to a pet store and imagine buying all these items individually. Happy puppies here!

Utterly appalling I had a $35 gift card used it got $3 worth in box!!!!!!!!

BARKBOX IS A HORRIBLE NIGHTMARE NOT DEDICATED TO CUSTOMER NEEDS AND SUPPORT

DO NOT SUBSCRIBE TO BARKBOX. COMPLETE GARBAGE. WHAT A WASTE OF MONEY. NO CUSTOMER SUPPORT. NO CANCELLATION. NO QUALITY TOYS.

This has been a nightmare. I did a 6 month subscription and the subscription is finished they're still charging me for the box but I'm not getting it anymore and when I try to log on it says my account doesn't exist when I reach out to BarkBox they told me even though it's subscription finishes after 6 months it will still charge you for it and send it to you until you cancel it but I cannot get into my account to cancel it and now they're not emailing me back. so I'm stuck waiting for them I'm paying for a box that I'm not receiving , I checked the reviews and I couldn't believe how many people are dealing with the same issue I am with BarkBox. I don't know how to stop this. I'm literally screwed.

DO NOT USE!!! I have used Bark Box for about a year and decided I wanted to cancel the subscription because it was a bit pricey. I logged into my account and deactivated it, however, it continued to tell me that I would receive 5 more months of the box which is ridiculous! Every online subscription whether it is a meal plan, shoes, clothes, etc. - when cancelling, it cancels immediately for the upcoming month. I have attempted to contact Bark Box for 4 days and they only allow text messages and email. No one called me for 4 days and I then missed the call - 2 minutes later, I texted and emailed to call me back - NO RESPONSE!!! This is the worst experience I have ever had with dealing with an online company! They are absolutely non responsive and have the worst customer service to date! If you don't want to continue your service forever - DO NOT START THIS SUBSCRIPTION!!!!

We have been getting Barkbox for as long as I can remember now, probably at least 8 years and it is the one subscription box I feel is a necessity as well as a luxury for my dogs. I actually get 2 boxes each month, one basic box with two stuffed squeaky toys, two packages of treats and one chew treat and then another that is the "extra toy" subscription box which gives us three completely different toys, two packages of treats and a another chew toy. This is perfect for us because I own a kennel with 10 active dogs, 2 living in retirement and I have more then enough toys & treats to share with everyone. We've collected so many toys over the years, even considering I don't hesitate to throw out the dead ones, that the dogs have 2 large toy boxes full, toys in each of their kennels, toys in the dog laundry waiting for the weekly run through the washing machine and not to mention the dozen or so stuffies that get hauled outside or tossed out to encourage a reluctant canine to venture out when it's still too darn cold to go out without a bribe. I have to mention I've washed these Barkbox toys countless times, until they fall apart, and most of the time they come out looking fantastic. Bright, shiny and good as new. Then many times, if one of the gals or puppies takes it upon themselves to find out what's really inside their plush squeaky toy, a whole new toy, like a nobby ball, is found which is always a huge hit. So the toys within the toys are a fantastic way to make then last a little longer. My big male has even learned that in about half the toys he destuffs he gets rewarded with his favorite toy of all, a nobby ball. He will fall asleep squeaking those. Lol! So, in closing, I cannot say enough good things about Barkbox. I think when my next batch of imports arrive, I'll add the Super Chewer box to our monthly assortment to see how the pack likes it.