Lip Monthly

Lip Monthly

$12.95

331 Ratings
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Deal Alert! Click Here to get your first Lip Monthly bag for $5!

Each Lip Monthly bag includes 3-4 full size lip products and 1 full sized beauty surprise. Starting October 2016, Lip Monthly is also customizable and allows subscribers to customize at least two products in each shipment. Ships to the US, Canada, Spain, Australia and UK.

Shipping: Free in the US, additional charge for international

Listed in: Subscription Boxes for Women, Subscription Boxes for Beauty Products, Subscription Boxes for Teens & Tweens

Tagged in: Makeup

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I cancelled my subscription on 09/09/17 and received a confirmation that I would be receiving a refund. A couple of weeks later, received a bag and followed up asking if the refund had been processed, including the prior email correspondence from their rep indicating the account was closed and the refund was going to be issued. They then proceeded to ask me write in asking to cancel the subscription. I don't understand, I sent them the email correspondence of this exact verbage and their rep's confirmation.
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Melissa

on 9/20/2017
DO NOT USE LIP MONTHLY!!! Check out their BBB site, they have an F rating with 36 unresolved complaints, mine included. Even their own Facebook page has tons of comments with people posting about their issues. I NEVER RECEIVED MY FIRST BAG, I cancelled. They confirmed my cancellation via email, and proceeded to charge my card $43 FIVE DAYS AFTER CANCELLING MY ACCOUNT! I love subscription companies but this is the worst I have ever dealt with....how they get away with a policy of NOT issuing refunds is beyond me. Hands down the most deceptive company with the worst customer service and the most fraudulent billing practices I have ever dealt with.
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User

on 9/20/2017
HORRIBLE!!! After over a year with this subscription box and being 100% happy with them something has changed.. for the last 4 or 5 months my boxes were coming at over a month late, I had to write to them every month just to even get my box sent even though they had taken the money out of my account on the 1st of every month still they didn't send my boxes until I contacted them. The at my renewal I signed up to go from a yearly paid account to a monthly paid account , after trying several times I did get it switched an got confirmation that my account had been switched to a monthly account.. then this month comes an yet AGAIN I do not receive my box, so I contacted them AGAIN , they told me that I had not signed up for a monthly account I told them I had a confirmation that showed I did and I sent them a copy of it.. They never apologized never admitted their mistake an so I decided to end my subscription with them permanently.. I would seriously suggest NOT doing business with this company they do NOT care about their subscribers and even when faced with a mistake THEY MADE they refuse to admit it or even apologize for it. Going as far as suggesting that the client is stupid an doesn't know what they are talking about .. even after proof was shown I was still treated like I was an idiot. Never again with these guys! ever!
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Azme

on 7/21/2017
 
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